- Location
- 27 Rue de Châteaudun (View map)75009 ParisFrance
- Employment
- Internship
- Seniority
- Intern
- Compensation
- €1,300–1,500/month
- Department
- Clienteling, CRM & VIP Relations
- Posted
- Sep 1, 2026
About Galeries Lafayette
Galeries Lafayette, a prestigious entity within the retail landscape, offers an exhilarating environment that embodies a lifestyle of fashion, beauty, home, jewelry, watchmaking, and gastronomy. As part of this vibrant and innovative group, employees are encouraged to embrace creativity and commitment, driving the evolution of commerce and enchanting customers with every interaction.
The Marketing and Loyalty Project Manager Intern supports commercial campaign performance and loyalty-program operations, including customer analysis, benchmarking, loyalty-tool development, and cross-functional coordination. This full-time, six-month internship starts in January 2027 and pays €1,300–€1,500 gross per month, depending on study level.
Role & Responsibilities
- Support the Project Manager in defining offers and coordinating them across all channels.
- Prepare reviews of commercial campaigns, including Private Sales and beauty campaigns, and make strategic recommendations.
- Analyze Beauty customer behavior to propose personalized action plans in collaboration with the Local Marketing Project Manager.
- Monitor market trends through benchmarking to inform the Performance and Loyalty team.
- Independently manage selected marketing topics within the assigned scope.
- Support the Project Manager in managing the ongoing loyalty program.
- Oversee end-to-end development and monitoring of the loyalty tool.
- Track gifts for top customers and other client gestures.
- Help resolve complex customer cases in coordination with Customer Service and store teams.
- Update loyalty-program communication materials on an ongoing basis, in stores and on the Galeries Lafayette website.
- Contribute to the annual update of loyalty statuses.
Qualifications
- Business school profile with a master's-level qualification (Bac +5); an initial internship in a Marketing, CRM, Customer Relations, or Loyalty team is preferred.
- Analytical ability to interpret numerical data and derive insights.
- 360-degree perspective and ability to work across head-office teams, stores, and the Galeries Lafayette website.
- Strong communication skills to coordinate smoothly with teams.
- Curiosity, an interest in Retail and Luxury, and a competitive mindset are advantageous.
Skills
Experience
An initial internship in a Marketing, CRM, Customer Relations, or Loyalty team is preferred.
Education
Business school profile with a master's-level qualification (Bac +5).
Workplace
This position is based in Paris, Île-de-France, France.
Explore jobs in Île-de-France or in France.
Compensation
The base compensation for this position ranges from EUR 1,300 to EUR 1,500 per month.
Benefits
Employee purchase discount; 80% coverage of transport costs; two remote-working days per week; a tailored Campus programme to help interns learn about the company culture and its professions.
Culture
Galeries Lafayette fosters a culture of innovation and joy, where each day presents new opportunities and challenges. Employees are part of a creative and committed team, dedicated to redefining the retail experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.