- Location
- 27 Rue de Châteaudun (View map)75009 ParisFrance
- Employment
- Internship
- Seniority
- Intern
- Compensation
- €1,300–1,500/month
- Department
- E-Commerce, Digital & Data Analytics
- Posted
- Sep 1, 2026
About Galeries Lafayette
Galeries Lafayette, a prestigious entity within the retail landscape, offers an exhilarating environment that embodies a lifestyle of fashion, beauty, home, jewelry, watchmaking, and gastronomy. As part of this vibrant and innovative group, employees are encouraged to embrace creativity and commitment, driving the evolution of commerce and enchanting customers with every interaction.
Galeries Lafayette is seeking an Omnichannel Operations Project Manager Intern for a six-month, full-time internship starting in January 2027, based in Paris. The intern will support e-commerce platform projects, customer-journey analysis and cross-functional coordination; monthly compensation is €1,300–€1,500 gross, according to study level.
Role & Responsibilities
- Contribute to projects to enhance the e-commerce website.
- Benchmark digital and post-purchase customer journeys.
- Prepare and facilitate scoping workshops with IT, business teams—including logistics, customer service and marketing—and stores.
- Track deliverables and coordinate stakeholders, including schedules, meeting minutes, roadmaps and action follow-up.
- Help analyse promise quality and customer experience to identify friction points in customer journeys, and contribute to updating post-purchase tracking tools.
- Coordinate across digital, IT, logistics, finance and customer service teams, as well as external service providers, to propose improvements to customer journeys and internal processes.
Qualifications
- Currently pursuing a bachelor's degree (Bac +3/4) at a business school or equivalent, with a specialisation in digital, e-commerce, project management or operations.
- Demonstrates agility in learning and taking on new challenges.
- Values teamwork and naturally encourages colleagues to contribute to projects.
- An initial experience in digital is an advantage; an interest in project management and customer-oriented operational topics is also an advantage.
Skills
Experience
An initial experience in digital is preferred.
Education
Currently pursuing a bachelor's degree (Bac +3/4) at a business school or equivalent, specialising in digital, e-commerce, project management or operations.
Workplace
This position is based in Paris, Île-de-France, France.
Explore jobs in Île-de-France or in France.
Compensation
The base compensation for this position ranges from EUR 1,300 to EUR 1,500 per month.
Benefits
Employee discount on purchases; 80% coverage of transport costs; two remote-working days per week; a tailored Campus programme to learn about the company culture and its professions.
Culture
Galeries Lafayette fosters a culture of innovation and joy, where each day presents new opportunities and challenges. Employees are part of a creative and committed team, dedicated to redefining the retail experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.