Galeries Lafayette Commercial Operations Assistant

About Galeries Lafayette

Galeries Lafayette, a prestigious entity within the retail landscape, offers an exhilarating environment that embodies a lifestyle of fashion, beauty, home, jewelry, watchmaking, and gastronomy. As part of this vibrant and innovative group, employees are encouraged to embrace creativity and commitment, driving the evolution of commerce and enchanting customers with every interaction.

Role & Responsibilities

• Enter, verify, and adjust assortment projections in collaboration with buyers and merchandise managers, ensuring data accuracy and alignment with commercial strategy
• Integrate and configure product data within the ERP system, including attribute creation and order entry across multiple product categories
• Maintain and update the master product database throughout the product lifecycle, managing seasonal transitions, price updates, and promotional amendments
• Monitor and manage the purchase order pipeline to ensure timely delivery performance and proactively alert the buying team to delays or supply disruptions
• Serve as the primary liaison between warehouse, finance, and vendor teams, resolving logistics exceptions and receipt discrepancies with diplomacy and efficiency
• Address complex billing disputes and invoice reconciliation issues, coordinating between accounting and suppliers to resolve price variances and credit notes
• Escalate anomalies and potential inventory risks to buyers and merchandise managers with clear, actionable recommendations

Qualifications

• Baccalauréat+2 qualification (BTS SAM, MCO, Management Assistant, or equivalent)
• Demonstrated proficiency in Microsoft Excel, including VLOOKUP, pivot tables, and large dataset management
• Prior professional experience in commercial administration, order management, or vendor relationship roles
• Professional-level English proficiency for written correspondence with international suppliers
• Strong numerical aptitude and comfort with data-driven decision-making
• Exceptional organizational skills, attention to detail, and ability to synthesize complex information
• Interpersonal finesse and diplomatic communication across multiple stakeholder groups

Skills

Experience

Minimum one year of professional experience in commercial management, order processing, purchasing administration, or vendor relations within a retail or e-commerce environment.

Education

Baccalauréat+2 (BTS SAM, BTS MCO, or equivalent management/administrative qualification)

Workplace

Benefits

Fixed salary over 13 months commensurate with experience and qualifications; profit-sharing and discretionary bonus tied to collective performance; employee discount on Galeries Lafayette Group purchases; 80% reimbursement of public transport costs; personalized onboarding support; diverse internal mobility opportunities with approximately one-third of annual positions filled internally.

Culture

Galeries Lafayette fosters a culture of innovation and joy, where each day presents new opportunities and challenges. Employees are part of a creative and committed team, dedicated to redefining the retail experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.