Frette Sales Specialist
- Location
- Palo Alto California USA
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Luxury Furniture & Homewares
- Posted
- Sep 30, 2026
Frette Sales Specialist, Palo Alto CA. Luxury retail sales role at Stanford Shopping Center, competitive pay, commissions, and bonus opportunities.
Role & Responsibilities
- Meet and exceed individual KPI sales targets by delivering exceptional client service and executing Frette's selling ceremonies
- Acquire and retain clients through CRM data capture, authentic outreach, and relationship-building across all communication channels (email, phone, WhatsApp, messaging)
- Execute all sales transactions—including in-person, phone, and email sales—with accurate cash handling, payment processing, and quote generation using branded templates
- Offer and coordinate white glove services including home consultations and installations to generate add-on sales and strengthen client relationships
- Execute daily operations including opening/closing procedures, receiving shipments, inventory management, visual merchandising rotations, and store cleanliness standards
- Participate in bi-annual inventory counts and maintain organized stockroom and receiving areas
- Handle client inquiries, concerns, and special requests with professionalism and courtesy, ensuring resolution aligned with brand standards
Qualifications
- Demonstrated experience in luxury retail, hospitality, or interior design environments
- Proficiency with retail POS systems, Microsoft Office, and Google Workspace
- Strong organizational and follow-up skills with ability to manage multiple competing priorities
- Detail-oriented approach to order processing, data capture, and client communications
- Ability to lift and mobilize items up to 40 lbs. using proper techniques and equipment
- Capability to work effectively in a retail environment requiring prolonged standing, bending, stooping, and safe ladder use
- Flexibility to work a retail schedule including evenings, weekends, and holidays
Skills
Experience
Experience within a luxury retail environment, hospitality, or interior design is preferred. Entry-level candidates with strong interpersonal skills and enthusiasm for luxury lifestyle design are encouraged to apply.
Education
High school diploma or equivalent required.
Workplace
This position is based in Palo Alto, California, USA, within easy reach of San Francisco.
Benefits
Competitive hourly base pay up to $28 per hour; monthly individual commission opportunities; guaranteed commission during first three months; quarterly sales bonus opportunities; anniversary incentives and employee recognition programs; referral bonus program; full-time employment with consistent scheduling.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Frette, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Luxury Sales Associate», «Style Consultant», «Retail Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.