- Location
- via Cernaia 2 (View map)20121 MilanItaly
- Employment
- Internship
- Seniority
- Intern
- Compensation
- €800/month
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 30, 2026
About Frette
Founded in 1860, Frette is an Italian luxury house renowned for exceptional linens, refined textiles and a longstanding presence in prestigious hotels and private residences worldwide. Its identity rests on craftsmanship, sophisticated design and an exacting approach to quality, expressed through collections that elevate everyday rituals. As an employer, Frette brings together expertise across textile design, product development, retail, hospitality partnerships and corporate functions. The brand offers professionals a setting where heritage meets contemporary expectations of luxury, with attention to detail, product knowledge and thoughtful client service central to representing its distinctive vision of comfort and elegance.
This internship programme offers a structured opportunity to support retail operations for a luxury brand's Milan headquarters. The Retail Operations Intern will collaborate with the Retail Director EU on the management and monitoring of operational processes across the retail network, including data collection and analysis, periodic reporting, and daily support to boutique and outlet locations. The internship develops expertise in retail operations, performance analysis, and business reporting within an international luxury sector environment.
Role & Responsibilities
- Support the creation, receipt, and monitoring of Retail OPEX submissions, ensuring accurate data collection and organisation
- Assist with the management and updating of MID codes and Certificates of Origin
- Provide operational support to the boutique and outlet network by managing and monitoring store requests and ensuring appropriate follow-up
- Collaborate on the updating and maintenance of Retail procedures and operational guidelines
- Monitor and maintain the Bespoke Tracker system, ensuring data quality and accuracy
- Support the preparation of weekly Retail performance reports by collecting, verifying, and consolidating key performance indicators
- Prepare and update the weekly report on Frette Atelier (MTO) orders and monitor their progress
- Support the creation and development of new reports and analytical tools to address business needs
- Maintain and update Excel files and reporting tools, including Store Traffic, Pending, and BDG trackers
- Assist in preparing presentations, analyses, and supporting materials for the Retail team
Qualifications
- Bachelor's degree in Economics, Business Administration, Management Engineering, Statistics, or related disciplines
- Strong interest in the Fashion & Luxury sector and retail operations
- Excellent analytical capabilities and proficiency with numerical data and reporting
- Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint
- Fluent written and spoken English
- Attention to detail, precision, and strong organisational skills
- Proactive approach, priority management capability, and problem-solving orientation
- Strong interpersonal skills and collaborative mindset
Skills
Experience
Entry-level or recent graduate seeking to develop professional experience in retail operations and business analysis within the luxury sector.
Education
Bachelor's degree (completed or in final year) in Economics, Business Administration, Management Engineering, Statistics, or related disciplines.
Workplace
This position is based in Milan, Lombardy, Italy.
Explore jobs in Lombardy or in Italy.
Compensation
The base compensation for this position is EUR 800 per month.
Benefits
Monthly allowance of €800; daily meal vouchers of €8; flexible start time between 08:30–09:30; full-time schedule Monday through Friday.
Culture
Frette’s workplace culture is rooted in its Italian heritage and expertise in luxury linens, placing craftsmanship, attention to detail and refined design at the heart of its professional identity. Its presence in both private homes and prestigious hotels gives the working environment a distinctive focus on product knowledge, attentive service and an understanding of discerning international clients.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Frette, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Analysis Intern», «Operations Support Intern», «Retail Performance Analyst Intern», «Business Operations Intern», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.