Fresh Store Manager
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Aug 18, 2026
About Fresh
Fresh is a global beauty house celebrated for its sensorial skincare, bodycare, and fragrance, blending time-honored rituals with modern science since its founding in Boston in 1991. As part of the LVMH portfolio, Fresh offers employees the creative energy of an entrepreneurial brand with the international reach and standards of a leading luxury group. The company values curiosity, craftsmanship, inclusivity, and a deep respect for ingredients, encouraging teams to create meaningful experiences for discerning clients. For professionals drawn to beauty, innovation, and storytelling, Fresh provides a refined environment where authenticity and expertise shape every aspect of brand expression.
Fresh Store Manager in Wuhan, China | Lead luxury cosmetics retail operations and team excellence.
Role & Responsibilities
- Manage store sales operations and drive team collaboration to achieve departmental sales targets
- Execute monthly promotional activities accurately and collect competitive intelligence from the shopping center
- Deliver proactive customer consultation and maintain post-sale service excellence
- Actively protect brand image and address customer concerns professionally
- Oversee daily inventory management, stock accuracy, and point-of-sale reporting
- Supervise counter and store display execution, maintenance, and merchandise rotation
- Manage daily operational requirements including stock control, counter cleanliness, and store presentation
- Ensure strict compliance with brand operational guidelines and standards
- Coordinate staff appearance standards, training delivery, and customer relationship initiatives
- Participate actively in employee development programs covering product knowledge, service standards, and systems training
- Communicate company directives and policies to counter staff
Qualifications
- Minimum 5 years of first-line cosmetics sales experience
- Minimum 3 years of experience leading and managing sales teams to achieve targets
- Proven experience managing million-yuan retail operations
- Strong problem-solving abilities
- Demonstrable luxury brand sensitivity and market awareness
- Professional skincare knowledge with ability to educate customers on skincare principles and routines
- Excellent interpersonal and communication skills with strong affinity for client engagement
- Proficiency in computer systems, Microsoft Excel, Word, and email communications
- Polished personal appearance, well-proportioned features, excellent posture and presence; no visible tattoos
- Minimum height of 160 cm
Skills
Experience
Minimum 5 years of front-line cosmetics sales experience with 3+ years in a supervisory or team leadership capacity, including management of million-yuan retail operations.
Education
Not specified; secondary education minimum is standard for the role.
Workplace
This position is based in Wuhan, Hubei, China.
Culture
Fresh fosters a creative, sensory-driven workplace where teams blend natural inspiration, scientific curiosity, and a deep respect for craftsmanship. As part of the LVMH family, the brand offers a collaborative and entrepreneurial environment that encourages innovation, inclusivity, and a passion for delivering exceptional beauty experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Fresh, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Counter Manager», «Boutique Manager», «Retail Manager», «Sales Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.