Fresh Senior E-Commerce Operations Executive

Location
Employment Full-time
Seniority Senior
Posted Jan 19, 2026

Join Fresh in Shanghai as a Senior E-Commerce Operations Executive, driving sales and optimizing operations on Tmall. Ideal for those with e-commerce experience and a passion for beauty.

Overview

Fresh, a distinguished brand within the Perfumes & Cosmetics division, is renowned for its innovative approach to beauty and skincare. As part of a leading luxury conglomerate, Fresh offers a dynamic environment that fosters creativity and excellence, providing employees with opportunities to contribute to the brand's prestigious legacy.

Role & Responsibilities

  • Support the channel manager in implementing sales plans for daily operations, promotional seasons, and IP collaborations.
  • Assist in channel demand forecasting, stock management, and sales mechanism implementation.
  • Monitor beauty market and platform developments to identify business opportunities through regular sales analysis.
  • Manage daily operations such as order verification, inventory reconciliation, and customer complaint resolution to ensure efficient key account management.
  • Collaborate with cross-functional teams to ensure the successful launch of Tmall-exclusive products, limited-edition campaigns, and large-scale promotions like Double 11 and 618.

Qualifications

  • Bachelor's degree or higher.
  • Fluency in both written and spoken English.

Skills

Self-motivated and result-oriented with a strong sense of responsibility. Quick learner with an entrepreneurial spirit to develop e-commerce channels.

Experience

A minimum of 2 years of experience in e-commerce, preferably with a background in brand sites.

Education

Bachelor's degree or higher.

Workplace

This position is based in Shanghai, Shanghai, China, within easy reach of Shanghai. Cerulean lists 414 open roles in Shanghai, including 17 posted recently. The broader Shanghai area accounts for 440 active listings on Cerulean, 18 of which are new. In China as a whole, Cerulean currently features 1.773 open positions, with 30 posted this week.

Benefits

Employees enjoy a comprehensive benefits package, including opportunities for professional growth and development within a leading luxury brand.

Culture

Fresh fosters a culture of innovation and excellence, encouraging employees to push boundaries and contribute to the brand's success. The workplace is dynamic and collaborative, with a focus on personal and professional growth.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.