Fresh Retail Manager

Employment
Full-Time
Seniority
Manager
Posted
Aug 18, 2026

About Fresh

Fresh is a global beauty house celebrated for its sensorial skincare, bodycare, and fragrance, blending time-honored rituals with modern science since its founding in Boston in 1991. As part of the LVMH portfolio, Fresh offers employees the creative energy of an entrepreneurial brand with the international reach and standards of a leading luxury group. The company values curiosity, craftsmanship, inclusivity, and a deep respect for ingredients, encouraging teams to create meaningful experiences for discerning clients. For professionals drawn to beauty, innovation, and storytelling, Fresh provides a refined environment where authenticity and expertise shape every aspect of brand expression.

Fresh Retail Manager in Chengdu, China – lead beauty counter sales teams, drive revenue growth, and manage retail operations in a department store environment.

Role & Responsibilities

  • Develop and execute sales plans to achieve monthly and annual revenue targets across assigned counters
  • Supervise, mentor, and motivate counter managers and beauty advisors through regular visits, coaching, and performance evaluations
  • Manage recruitment, selection, and onboarding of qualified counter managers and beauty advisors
  • Oversee inventory management and order processing in collaboration with functional teams to ensure optimal stock levels
  • Prepare monthly sales reports and competitive analysis for management review, including new product line performance data
  • Implement local incentive programs and annual budget planning to control retail activity expenses
  • Ensure strict adherence to brand standards in visual merchandising, product displays, and point-of-sale conditions
  • Coordinate and execute promotional campaigns in partnership with marketing and mall management teams
  • Monitor brand image and presentation standards, including beauty advisor appearance and conduct
  • Coordinate mandatory training programs for beauty advisors in collaboration with the training department

Qualifications

  • Minimum 6 years of team management experience in a sales department
  • Proven deep expertise in retail operations, particularly in department store environments
  • Strong leadership and people management capabilities
  • Demonstrated ability to build and develop high-performing teams
  • Results-oriented mindset with ambition, drive, and energy
  • Practical, pragmatic approach to business challenges

Skills

Sales planning and forecasting Team leadership and coaching Inventory management Visual merchandising standards Budget management Performance analytics and reporting Customer relationship management Brand standards compliance

Experience

Minimum 6 years of team management experience in sales departments, with extensive expertise in retail operations within department store settings. Proven track record of building and leading high-performing sales teams and achieving revenue targets.

Workplace

The role is situated in Chengdu, Sichuan, China.

Culture

Fresh fosters a creative, sensory-driven workplace where teams blend natural inspiration, scientific curiosity, and a deep respect for craftsmanship. As part of the LVMH family, the brand offers a collaborative and entrepreneurial environment that encourages innovation, inclusivity, and a passion for delivering exceptional beauty experiences.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Fresh, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Manager», «Regional Sales Manager», «Retail Operations Manager», «Counter Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Fresh

Fresh Retail Manager

Chengdu, China

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