Fresh Counter Manager
About Fresh
Fresh, part of the esteemed LVMH group, is renowned for its innovative approach to skincare and beauty. As an employer, Fresh offers a dynamic environment where creativity and excellence are nurtured, providing employees with opportunities to thrive in the luxury cosmetics industry.
Join Fresh in Wuhan as a Counter Manager. Lead sales and customer service at a luxury cosmetics counter in a dynamic environment.
Role & Responsibilities
- Manage sales operations at the store counter, fostering team collaboration to achieve sales targets.
- Execute monthly marketing activities accurately.
- Collect and report competitor and mall activity information to supervisors.
- Provide proactive customer consultation services and handle after-sales service efficiently.
- Maintain and enhance the brand image while resolving customer objections.
- Oversee daily store operations, ensuring accurate inventory checks and proper product display.
- Participate actively in staff training, covering product knowledge and service quality.
- Communicate company requirements and policies to counter staff.
Qualifications
- Over 5 years of frontline cosmetics sales experience.
- More than 3 years of experience in managing and leading a sales team.
- Experience managing high-revenue stores.
- Strong problem-solving skills.
- High sensitivity to luxury products.
- Professional appearance and demeanor, with no tattoos.
Skills
Experience
Over 5 years of frontline cosmetics sales experience and more than 3 years in a managerial role within the luxury retail sector.
Workplace
This position is based in Wuhan, Hubei, China.
Culture
Fresh is celebrated for its commitment to innovation and quality in the luxury skincare sector. The brand fosters a collaborative and creative work environment, encouraging employees to contribute to its legacy of excellence.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Fresh, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Counter Supervisor», «Cosmetics Counter Leader», «Retail Counter Manager», «Luxury Beauty Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.