Frédéric Malle Key Holder

About Frédéric Malle

Frédéric Malle, founded in Paris in 2000, redefined haute perfumery through an editorial vision that places master perfumers at the center of creation. As an employer, the house offers a cultured, exacting environment where olfactory expertise, artistic independence, and impeccable client service meet. Its teams are encouraged to combine curiosity with precision, whether in boutiques, training, product development, communications, or international operations. Joining Frédéric Malle means contributing to a maison known for uncompromising quality, discreet luxury, and deep respect for the talents who compose, present, and preserve exceptional fragrances.

Editions de Parfums Frédéric Malle seeks an ambitious Key Holder to support the Store Manager and Assistant Manager in ensuring seamless store operations. The successful candidate will lead by example, applying exceptional coaching and mentoring abilities to guide the sales team in delivering inspirational, authentic, and personalized customer service while achieving sales and customer service targets. Responsibilities include daily cash reconciliation and opening/closing store operations on a rotating basis. This role represents an ideal entry point into supervisory retail leadership for experienced retail professionals seeking their first leadership opportunity within a prestigious beauty brand.

Role & Responsibilities

• Lead and mentor sales team members by modeling exemplary customer service behaviors and sales techniques
• Conduct daily cash reconciliation and ensure accuracy of start and end-of-day financial procedures
• Manage store opening and closing procedures on a rotating basis according to scheduling requirements
• Support the Store Manager and Assistant Manager in achieving sales targets and maintaining customer service standards
• Maintain retail operations standards and ensure compliance with company protocols
• Provide inspirational and personalized customer service to fragrance clients

Qualifications

• Proven retail experience, preferably within cosmetics or fragrance
• Demonstrated ability to provide inspirational, authentic, and personalized customer service
• Experience with retail point-of-sale (POS) software systems
• Ability to work flexible retail hours including evenings, weekends, and special events
• Strong cash handling and financial reconciliation skills
• Proof of right to live and work in the United States

Skills

Experience

Proven retail experience, preferably within cosmetics or fragrance retail. Prior supervisory, coaching, or mentoring experience is desirable. Experience with retail operations, including cash reconciliation and store opening/closing procedures, is strongly valued.

Education

High school diploma or equivalent; further retail management qualifications or certifications are desirable but not required.

Compensation

The base compensation for this position ranges from USD 20 to USD 25 per hour.

Benefits

Health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, bonus program eligibility.

Culture

Frédéric Malle offers a highly creative and discerning workplace culture shaped by artistic freedom, olfactory excellence, and a deep respect for the craft of perfumery. As an employer, the brand values intellectual curiosity, precision, and collaboration with exceptional talent, fostering an environment where individuality and refined expertise are central to its identity.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.