Fred Retail Trainer
- Location
- ParisÎle-de-FranceFrance
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Human Resources, People & Culture
- Industry
- High Jewelry
- Posted
- Sep 15, 2026
About Fred
Founded in Paris in 1936 by Fred Samuel, Fred is a contemporary high-jewellery Maison distinguished by its solar spirit, bold creativity, and passion for exceptional stones. Now part of LVMH, the Maison is renowned for icons such as Force 10 and for a distinctive elegance inspired by the sea, light, and the French Riviera. As an employer, Fred offers a refined, entrepreneurial environment where craftsmanship, client excellence, innovation, and audacity meet. Its teams contribute to a heritage of joyful luxury while shaping the future of an international jewellery brand with strong creative identity and human values.
FRED (LVMH) seeks experienced Retail Trainer for Paris-based EMEA role, managing training delivery, coaching, and performance across luxury jewelry retail.
Role & Responsibilities
- Design, develop, and deploy comprehensive training modules focused on customer service excellence, brand storytelling, product knowledge, sales techniques, and interpersonal skill development
- Deliver workshops, seminars, and e-learning sessions tailored to diverse learner profiles across retail locations
- Lead new hire onboarding programs and provide continuous coaching to existing store teams
- Continuously update training materials to ensure relevance and effectiveness within the evolving retail landscape
- Conduct regular field visits to observe, evaluate, and support sales associates and store managers
- Identify performance improvement areas and implement targeted training solutions
- Coach store managers in mentoring capabilities and foster a collaborative, stimulating learning environment
- Provide constructive feedback and share best practice recommendations
- Collaborate with store leadership to analyze sales performance, identify training needs, and contribute to revenue growth and conversion rate improvement
- Align training initiatives with company-wide commercial objectives
- Manage training logistics including invitations, registrations, resource distribution, attendance tracking, and reporting
- Promote adoption of digital learning platforms and ensure completion targets are met
- Facilitate best practice sharing through internal digital tools to keep teams engaged and motivated
Qualifications
- Minimum 5 years of experience in retail training or similar role
- Proven background in sales and the luxury sector
- Fluent English proficiency (required for international training delivery)
- Mastery of pedagogical methods, coaching techniques, and sales strategies
- Ability to assess competencies and drive performance outcomes
- Excellent communicator with confidence in public speaking and multicultural environments
- Strong customer service orientation, passionate, and highly organized
Skills
Experience
Minimum 5 years in retail training or equivalent role, with mandatory background in sales and luxury sector experience.
Education
Not specified
Workplace
This position is based in Paris, Île-de-France, France.
Culture
Fred fosters a vibrant, entrepreneurial culture rooted in creativity, optimism, and the bold spirit of contemporary French jewelry. As an employer, the Maison values craftsmanship, collaboration, and client excellence, offering teams an environment where innovation and elegance meet a warm, family-inspired approach.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Fred, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Learning & Development Specialist», «Retail Development Coach», «Sales Training Manager», «In-Store Training Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.