Fred CRM Campaign Assistant

About Fred

Founded in Paris in 1936 by Fred Samuel, Fred is a contemporary high-jewellery Maison distinguished by its solar spirit, bold creativity, and passion for exceptional stones. Now part of LVMH, the Maison is renowned for icons such as Force 10 and for a distinctive elegance inspired by the sea, light, and the French Riviera. As an employer, Fred offers a refined, entrepreneurial environment where craftsmanship, client excellence, innovation, and audacity meet. Its teams contribute to a heritage of joyful luxury while shaping the future of an international jewellery brand with strong creative identity and human values.

Role & Responsibilities

• Create and manage multilingual newsletter campaigns (French and English) for all markets, including copywriting, asset selection, translation coordination, email platform integration, audience targeting, BAT testing, and deployment via marketing automation tools
• Coordinate communications and campaign execution with Image, Social Media, E-commerce, and external creative agency teams
• Develop and implement personalized one-to-one customer messages within clienteling tools for the sales force
• Monitor and report campaign performance metrics via business intelligence tools
• Consolidate monthly performance reports for senior management and regional markets
• Conduct competitive intelligence and benchmark analyses on CRM best practices and customer experience strategies

Qualifications

• Enrollment in or completion of a Master's degree from a business school, equivalent university program, or engineering school
• Demonstrated strong interest in jewelry and luxury retail customer relationship management
• Excellent written and oral communication in both French and English
• Proficiency with Microsoft Office Suite

Skills

Experience

Entry-level; no prior professional experience required. Candidates should demonstrate academic focus on marketing, CRM, business administration, or related disciplines.

Education

Master's degree enrollment or equivalent (école de commerce, university, or engineering school program).

Workplace

Compensation

The base compensation for this position ranges from EUR 900 to EUR 1,300 per month.

Benefits

Monthly stipend of €900–€1,300 gross. One day of remote work per week after three months of tenure (subject to manager approval). Six paid days of authorized absence annually. Meal vouchers valued at €10 per working day with 60% coverage by FRED. Public transport subscription reimbursed at 50% by FRED. Access to HR professional development workshop and networking events with interns and apprentices from other departments.

Culture

Fred fosters a vibrant, entrepreneurial culture rooted in creativity, optimism, and the bold spirit of contemporary French jewelry. As an employer, the Maison values craftsmanship, collaboration, and client excellence, offering teams an environment where innovation and elegance meet a warm, family-inspired approach.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.