Fred CRM Campaign and Customer Data Analyst Assistant

About Fred

Founded in Paris in 1936 by Fred Samuel, Fred is a contemporary high-jewellery Maison distinguished by its solar spirit, bold creativity, and passion for exceptional stones. Now part of LVMH, the Maison is renowned for icons such as Force 10 and for a distinctive elegance inspired by the sea, light, and the French Riviera. As an employer, Fred offers a refined, entrepreneurial environment where craftsmanship, client excellence, innovation, and audacity meet. Its teams contribute to a heritage of joyful luxury while shaping the future of an international jewellery brand with strong creative identity and human values.

FRED is seeking a CRM Campaign and Customer Data Analyst Assistant for a six-month internship starting in January 2027. Reporting to the Global CRM and CRM Data Analyst team, the intern will support client campaigns, performance analysis, customer insights and CRM benchmarking. The internship offers €900–€1,300 gross per month.

Role & Responsibilities

• Create and manage newsletter campaigns across all markets, including drafting copy in French and English, proposing assets, coordinating translations, building emails on the email platform, preparing audience segments, testing proofs, and scheduling campaigns in the marketing automation tool.
• Coordinate and monitor communications with the image, social media, e-commerce and creative agency teams.
• Develop and implement personalized one-to-one client messages for the sales force in the clienteling tool.
• Report on and analyze one-to-many and one-to-one campaign performance using the business intelligence tool.
• Consolidate monthly reports for management and markets.
• Contribute to customer-data analyses and insights to improve understanding of purchasing behavior.
• Monitor competitors and benchmark CRM and customer experience practices.

Qualifications

• Preparing a master’s degree at a business school, an equivalent university program, or an engineering school.
• Strong interest in the jewelry sector and customer relations.
• Good spoken and written French and English.
• Proficiency in Microsoft Office is required; knowledge of Salesforce, Power BI and Photoshop is an advantage.

Skills

Experience

Entry-level

Education

Currently pursuing a master's degree at a business school, an equivalent university program, or an engineering school.

Workplace

Compensation

The base compensation for this position ranges from EUR 900 to EUR 1,300 per month.

Benefits

One day of remote work per week after three months of service, subject to manager approval; six paid authorized absence days; meal vouchers worth €10 per working day, 60% funded by FRED; 50% of the public transport pass funded by FRED. The role also offers enhanced management and HR support, an HR Workshop, and networking events with interns and apprentices from other departments.

Culture

Fred fosters a vibrant, entrepreneurial culture rooted in creativity, optimism, and the bold spirit of contemporary French jewelry. As an employer, the Maison values craftsmanship, collaboration, and client excellence, offering teams an environment where innovation and elegance meet a warm, family-inspired approach.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.