Fred Client Advisor
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Aug 13, 2026
About Fred
Founded in Paris in 1936 by Fred Samuel, Fred is a contemporary high-jewellery Maison distinguished by its solar spirit, bold creativity, and passion for exceptional stones. Now part of LVMH, the Maison is renowned for icons such as Force 10 and for a distinctive elegance inspired by the sea, light, and the French Riviera. As an employer, Fred offers a refined, entrepreneurial environment where craftsmanship, client excellence, innovation, and audacity meet. Its teams contribute to a heritage of joyful luxury while shaping the future of an international jewellery brand with strong creative identity and human values.
FRED Client Advisor role in Melbourne CBD. Join the luxury jewelry maison for strategic selling, client relationship building, and boutique excellence.
Role & Responsibilities
- Execute strategic selling to maximize sales opportunities and develop new clients
- Deliver compelling storytelling and curated client experiences that evoke emotion and cultural appreciation
- Perform comprehensive clienteling by following up on sales leads and cultivating long-term client relationships
- Maintain the boutique environment to the highest standards, including display conditions, security awareness, and stock-take participation
- Collaborate actively with colleagues on daily boutique operations and provide team support across all functions
- Execute after-sales service and customer care activities directly for end clients
- Work collaboratively with management to identify and implement business improvement initiatives
- Consistently achieve sales targets while building product awareness and brand affinity
Qualifications
- Minimum 5 years of professional experience in premium or luxury retail environments
- Proven track record in consultative selling and one-on-one customer service delivery
- Demonstrated success in achieving sales targets within a retail context
- High jewelry and timepiece experience highly valued
- Strong interpersonal and communication skills
- Exceptional attention to detail and commitment to excellence
Skills
Experience
Minimum 5 years of professional experience providing one-on-one customer service and consultative selling within premium or luxury retail environments, with a successful track record in achieving sales targets.
Workplace
This position is based in Melbourne, Victoria, Australia.
Culture
Fred fosters a vibrant, entrepreneurial culture rooted in creativity, optimism, and the bold spirit of contemporary French jewelry. As an employer, the Maison values craftsmanship, collaboration, and client excellence, offering teams an environment where innovation and elegance meet a warm, family-inspired approach.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Fred, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Sales Consultant», «Jewelry Consultant», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.