- Location
- Kuala Lumpur Kuala Lumpur Malaysia
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Nov 5, 2026
About Fred
Founded in Paris in 1936 by Fred Samuel, Fred is a contemporary high-jewellery Maison distinguished by its solar spirit, bold creativity, and passion for exceptional stones. Now part of LVMH, the Maison is renowned for icons such as Force 10 and for a distinctive elegance inspired by the sea, light, and the French Riviera. As an employer, Fred offers a refined, entrepreneurial environment where craftsmanship, client excellence, innovation, and audacity meet. Its teams contribute to a heritage of joyful luxury while shaping the future of an international jewellery brand with strong creative identity and human values.
FRED seeks a Client Advisor for its boutique at The Exchange TRX in Kuala Lumpur. Reporting to the Boutique Manager, the role focuses on sales targets, exceptional client service, client development and daily boutique operations. Permanent, full-time, on-site position.
Role & Responsibilities
- Develop every available sales opportunity.
- Provide exceptional service to clients, prospective clients and browsers.
- Follow sales and operational processes and requirements in accordance with company policies and directions.
- Conduct daily stock takes and prepare sales reports.
- Work efficiently and collaboratively with colleagues to foster a dynamic team.
- Support events, activities and visual merchandising changes with the marketing team.
- Promote CRM activities.
- Maintain boutique cleanliness, safety, security and overall condition.
- Meet individual and boutique sales targets, cultivate and maintain a loyal client base, and assist with daily boutique operations.
Qualifications
- A successful track record in jewellery or high-end luxury retail.
- Sales- and results-oriented.
- Excellent customer service skills.
- Good communication and interpersonal skills.
- Self-motivated, creative, positive-minded and effective.
- High integrity, ethics and values.
- Collaborative, with a can-do attitude.
Skills
Experience
At least 2 years’ experience in retail operations; minimum 3 years’ experience.
Workplace
The successful candidate will be located in Kuala Lumpur, Kuala Lumpur, Malaysia.
Explore jobs in Malaysia.
Culture
Fred fosters a vibrant, entrepreneurial culture rooted in creativity, optimism, and the bold spirit of contemporary French jewelry. As an employer, the Maison values craftsmanship, collaboration, and client excellence, offering teams an environment where innovation and elegance meet a warm, family-inspired approach.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Fred, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Consultant», «Luxury Sales Advisor», «Jewellery Sales Associate», «Customer Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.