Fred Boutique Manager
FRED Jewelry in Singapore seeks a Boutique Manager to lead store operations, drive sales and deliver exceptional client experiences.
Overview
FRED is a Parisian jewellery maison renowned for contemporary, colour-driven designs and meticulous craftsmanship within the Watches & Jewellery segment. The brand operates boutiques internationally and emphasizes refined client service, creative product expression and an elevated retail experience.
Role & Responsibilities
- Lead and develop the boutique team through coaching, regular feedback and structured development plans; recruit talent and secure succession for key roles.
- Drive sales performance and commercial results by defining and implementing actionable plans, with particular focus on High and Medium jewellery segments.
- Role-model exceptional client service and the selling ceremony; ensure optimal customer flow and rostering so every client receives personalised attention.
- Build and expand a loyal client base through proactive clienteling, database development and after‑sales service excellence.
- Oversee day‑to‑day store operations including inventory control, retail tool adoption (FOH/BOH), facilities upkeep, grooming standards and process harmonisation.
- Monitor business performance, conduct audits, analyse market trends and share actionable insights with regional stakeholders.
- Represent the brand locally through networking and events to strengthen market visibility and brand awareness.
Qualifications
- Minimum 5 years' experience in luxury retail or jewellery boutique management with demonstrated people leadership.
- Proven commercial acumen with a track record of achieving sales targets and developing high‑value client relationships.
- Excellent interpersonal and communication skills, able to inspire diverse teams and foster a positive, inclusive environment.
- Fluent in English; additional language skills an advantage.
- Proficient with POS systems and retail software; confident user of Outlook, PowerPoint and Excel.
- Strong interest in jewellery, fashion, art and culture and a client‑centric mindset.
Skills
Experience
Minimum 5 years' experience in luxury retail or jewellery boutique management, demonstrating successful team leadership, client development and sales growth.
Education
Bachelor's degree in Business, Retail Management, Hospitality or a related discipline preferred; equivalent professional experience accepted.
Workplace
This position is based in Singapore, Central, Singapore. Cerulean lists 202 open roles in Singapore, including 6 posted recently. In Singapore as a whole, Cerulean currently features 202 open positions, with 6 posted this week.
Culture
The maison cultivates an atmosphere of refined creativity and client obsession, blending Parisian heritage with contemporary sensibility. Employees can expect a collaborative retail environment that values craftsmanship, personal development and exemplary service standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.