Fred Boutique in Charge

About Fred

Founded in Paris in 1936 by Fred Samuel, Fred is a contemporary high-jewellery Maison distinguished by its solar spirit, bold creativity, and passion for exceptional stones. Now part of LVMH, the Maison is renowned for icons such as Force 10 and for a distinctive elegance inspired by the sea, light, and the French Riviera. As an employer, Fred offers a refined, entrepreneurial environment where craftsmanship, client excellence, innovation, and audacity meet. Its teams contribute to a heritage of joyful luxury while shaping the future of an international jewellery brand with strong creative identity and human values.

Role & Responsibilities

• Achieve and exceed boutique sales targets by establishing team sales strategies and performance benchmarks
• Analyze business results using reports and market research to identify improvement opportunities and propose actionable plans
• Manage, coach, and develop boutique staff to align with business strategy and performance objectives
• Allocate individual performance targets and establish clear accountability frameworks for all team members
• Conduct roster planning and staff scheduling to ensure optimal coverage and operational efficiency
• Supervise inventory management, stock transfers, stocktakes, and inventory counts in accordance with brand guidelines
• Maintain visual merchandising excellence by managing product displays and implementing timely window rotations to maximize sales opportunities
• Oversee daily store operations including billing, cash management, reconciliation reports, and compliance documentation
• Lead customer relationship management initiatives to recruit, develop, and retain high-value clients
• Deliver exceptional customer service and brand experience to ensure high satisfaction levels and customer loyalty
• Implement and support all security and loss prevention procedures
• Participate in staff recruitment processes and develop succession planning within the boutique
• Ensure adherence to brand grooming guidelines and maintain impeccable housekeeping standards throughout the sales floor, windows, counters, and stockrooms

Qualifications

• Minimum 10 years of supervisory or management experience in luxury retail environments
• Demonstrated expertise in luxury fashion, watches, or jewelry sectors
• Proven track record of achieving and exceeding sales targets in retail management roles
• Strong business acumen with advanced analytical and financial literacy skills
• Exceptional leadership capabilities with a hands-on, inclusive, and dynamic management style
• Excellent attention to detail, organizational abilities, and problem-solving orientation

Skills

Experience

Minimum 10 years of supervisory or management experience within luxury retail environments, preferably in luxury fashion, watches, or jewelry sectors. Demonstrated expertise in driving sales performance, leading high-performing teams, and maintaining operational excellence in upscale retail settings.

Workplace

Culture

Fred fosters a vibrant, entrepreneurial culture rooted in creativity, optimism, and the bold spirit of contemporary French jewelry. As an employer, the Maison values craftsmanship, collaboration, and client excellence, offering teams an environment where innovation and elegance meet a warm, family-inspired approach.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.