Francis Kurkdjian Store Manager

About Francis Kurkdjian

Maison Francis Kurkdjian is a Parisian fragrance house founded in 2009 by master perfumer Francis Kurkdjian and Marc Chaya, renowned for translating emotion, craftsmanship and modern French elegance into exceptional scents. As part of the LVMH ecosystem, the Maison offers employees the intimacy of an entrepreneurial creative atelier with the reach and standards of a global luxury leader. Its culture values artistic excellence, precision, client devotion and collaboration across métiers, from creation and retail to communications and operations. For professionals inspired by beauty and innovation, it provides a refined environment where talent contributes to an exacting, poetic vision of contemporary perfumery.

Role & Responsibilities

• Represent the Maison with elegance and professionalism, embodying its values through impeccable presentation and inspirational communication to clients and team members
• Deliver a unique and personalized client experience, contributing to the maison's prestige and reputation
• Drive and develop commercial performance and point of sale results by implementing optimization strategies aligned with market dynamics
• Analyze performance metrics and implement targeted action plans for continuous improvement
• Compile and report results with accuracy and relevance to head office departments
• Engage and develop the team through targeted daily coaching, ensuring individual and collective growth aligned with commercial and strategic objectives
• Define individual objectives linked to collective goals and monitor performance progression
• Foster skill acquisition and competency development while actively promoting the maison's values and culture
• Build and retain client loyalty through exceptional service, attentive support, and personalized engagement
• Manage and enrich client relationship management (CRM) database while ensuring data confidentiality, reliability, and usability
• Execute client loyalty initiatives and nurture long-term relationships
• Maintain operational excellence and client experience standards through proper store management and adherence to head office directives
• Ensure reliable and optimized inventory management and stock organization

Qualifications

• Diploma from a Grande École, University, or equivalent qualification (Bac +3 to Bac +5)
• Minimum 5 years of overall experience in retail
• Minimum 3 years of management experience (Store Manager, Boutique Manager, Corner Manager, or Multi-site Manager)
• Demonstrable experience in luxury fragrance, cosmetics, or haute parfumerie sectors
• Inspiring management style with emotional intelligence and proven ability to build, coach, and develop teams
• Strong performance orientation with solid analytical skills for commercial KPI management
• Expert-level client relationship and sales technique proficiency with passion for service excellence
• Advanced proficiency with CRM tools and client loyalty development strategies
• Excellent communication and interpersonal skills across diverse stakeholder groups
• Meticulous organizational and prioritization capabilities
• Proactive, adaptable, and agile mindset with capacity for rapid decision-making

Skills

Experience

Minimum 5 years of global retail experience, with at least 3 years in a management position such as Store Manager, Boutique Manager, or Corner Manager. Experience in the luxury perfume, cosmetics, or haute parfumerie sector is highly valued.

Education

Bachelor's degree (Bac +3) to Master's degree (Bac +5) from a business school, university, or equivalent institution.

Workplace

Culture

Maison Francis Kurkdjian cultivates a refined, creative workplace where olfactory artistry, precision, and innovation are central to every role. As part of the luxury fragrance world, it offers an environment that values craftsmanship, collaboration, and a deep sensitivity to beauty, detail, and client experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.