Francis Kurkdjian Sales Planning and Operations Assistant Manager

About Francis Kurkdjian

Maison Francis Kurkdjian is a Parisian fragrance house founded in 2009 by master perfumer Francis Kurkdjian and Marc Chaya, renowned for translating emotion, craftsmanship and modern French elegance into exceptional scents. As part of the LVMH ecosystem, the Maison offers employees the intimacy of an entrepreneurial creative atelier with the reach and standards of a global luxury leader. Its culture values artistic excellence, precision, client devotion and collaboration across métiers, from creation and retail to communications and operations. For professionals inspired by beauty and innovation, it provides a refined environment where talent contributes to an exacting, poetic vision of contemporary perfumery.

Role & Responsibilities

• Support Key Account Managers and Account Executives with day-to-day commercial operations and resolution of operational issues.
• Partner with Order Management to set priorities, coordinate actions, and resolve sellable and non-sellable order issues.
• Lead and streamline non-sellable item workflows, coordinating between Sales and Marketing.
• Identify and implement process improvements across commercial operations.
• Partner with Forecast & Demand Planning to reflect current business trends, market dynamics, and commercial assumptions in forecasts and demand plans.
• Lead sales forecasting for new products and non-sellable items with Sales, Marketing, Finance, and Supply Chain.
• Support sell-in forecasting and budget cycles with reliable commercial inputs and aligned assumptions across functions.
• Monitor performance, highlight forecast risks and opportunities, and recommend corrective actions to improve forecast accuracy.
• Build and manage new-product allocation plans to secure sales coverage and maximize launch performance.
• Lead assortment strategy discussions across the distribution network, balancing commercial opportunities with inventory constraints.
• Work with Sales Analysts and Key Account Managers to identify sell-in opportunities and maintain optimal inventory across channels and customers.
• Monitor ageing and depreciated inventory, identify risks, and propose actions to reduce exposure and unlock commercial opportunities.
• Support stock allocation decisions based on business priorities, launch plans, and customer needs.
• Track sell-in performance against targets and identify trends, gaps, outliers, and areas requiring intervention.
• Conduct post-launch and post-mortem analyses of new-product performance to capture learnings, improve future planning, and support downstream communication.
• Turn sell-in and operational data into actionable insights for Sales leadership and cross-functional stakeholders.
• Develop and maintain reporting to support decision-making, performance reviews, and business planning.
• Use data to challenge assumptions, support recommendations, and drive continuous improvement.
• Partner with Sales leadership, Finance, Marketing, Supply Chain, and Order Management to align priorities and execution plans.
• Support and facilitate S&OP processes, integrating commercial plans into broader business planning cycles.
• Connect strategy with execution by translating business priorities into operational actions and follow-through.
• Build stakeholder relationships that support alignment, transparency, and timely cross-functional decision-making.

Qualifications

• At least 3 years of experience in sales operations, demand planning, supply chain, commercial planning, or a related function in a wholesale environment; retail experience is a plus.
• Proven ability to work cross-functionally in a fast-paced, matrix environment.
• Experience with forecasting, allocation, reporting, and performance analysis.
• Exposure to S&OP or integrated business planning processes is a strong advantage.
• Strong analytical skills and the ability to translate data into business recommendations.
• Excellent organizational skills and attention to detail.
• Strong stakeholder management and communication skills.
• Ability to manage multiple priorities and drive execution across teams.
• Process-oriented mindset focused on continuous improvement.
• Very strong proficiency in Excel and experience with ERP systems (AX preferred), Power BI, and reporting tools.
• Proactive, hands-on, and solution-oriented.
• Collaborative, with the ability to influence across functions.
• Comfortable working between strategic planning and operational execution.
• Resilient, agile, and able to perform under pressure.

Skills

Experience

At least 3 years in sales operations, demand planning, supply chain, commercial planning, or a related function in a wholesale environment; retail experience is a plus.

Compensation

The base compensation for this position ranges from USD 80,000 to USD 90,000 per annum.

Culture

Maison Francis Kurkdjian cultivates a refined, creative workplace where olfactory artistry, precision, and innovation are central to every role. As part of the luxury fragrance world, it offers an environment that values craftsmanship, collaboration, and a deep sensitivity to beauty, detail, and client experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.