Francis Kurkdjian Retail Store Manager

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Location
LyonAuvergne-Rhône-AlpesFrance
Employment
Full-Time
Seniority
Manager
Department
Retail & Boutique Operations
Industry
Perfumes, Cosmetics & Prestige Beauty
Posted
Aug 14, 2026

About Francis Kurkdjian

Maison Francis Kurkdjian is a Parisian fragrance house founded in 2009 by master perfumer Francis Kurkdjian and Marc Chaya, renowned for translating emotion, craftsmanship and modern French elegance into exceptional scents. As part of the LVMH ecosystem, the Maison offers employees the intimacy of an entrepreneurial creative atelier with the reach and standards of a global luxury leader. Its culture values artistic excellence, precision, client devotion and collaboration across métiers, from creation and retail to communications and operations. For professionals inspired by beauty and innovation, it provides a refined environment where talent contributes to an exacting, poetic vision of contemporary perfumery.

Maison Francis Kurkdjian is hiring a Retail Store Manager in Lyon, France to lead boutique operations and drive commercial performance for a luxury fine fragrance Maison.

Role & Responsibilities

  • Deploy commercial strategy and ensure rigorous performance monitoring through KPI reporting and analysis with actionable recommendations
  • Implement targeted action plans to increase revenue and key performance indicators across assigned locations
  • Develop customer loyalty programmes by coordinating events and building qualitative client databases
  • Monitor loyalty plan implementation and maintain high-quality relationships with retail partners (including independents) and central services
  • Ensure compliance with Visual Merchandising guidelines and supervise Trade Marketing procedure implementation
  • Manage economic oversight including cost control, P&L monitoring, and financial performance of assigned territory
  • Lead, inspire, and develop sales teams through daily coaching, individual objective-setting aligned with collective targets, and performance management
  • Drive skill acquisition, guarantee objective achievement, and actively embody and promote the values and culture of the Maison
  • Implement operational execution of strategic objectives and anticipate market evolution requirements

Qualifications

  • Graduate of a business school, university, or equivalent (Bac +3 to Bac +5)
  • Minimum 5 years of cumulative experience in Retail environments
  • Minimum 3 years in a Management or Retail Management position (Boutique Manager, Store Manager, Corner Manager, or Multi-site Manager)
  • Experience in Fine Fragrance, Cosmetics, or Luxury sector strongly preferred
  • Proven track record as an inspiring manager and passionate coach with active listening and emotional intelligence
  • Demonstrated ability to federate, mentor, and develop teams in daily operations
  • Performance-oriented mindset with strong analytical capability for KPI management and economic oversight
  • Expert-level customer relationship management and sales techniques proficiency
  • Passion for excellence in service delivery and mastery of CRM tools
  • Strong communication skills and collaborative approach with field teams, external partners, and central services
  • Rigorous, structured, and well-organized with capability to manage priorities and make rapid decisions in dynamic environments
  • Proactive, adaptable, and agile with a results-oriented and solution-focused mindset
  • Bilingual or professional-level English proficiency with strong Microsoft Office suite competency (particularly Excel)

Skills

KPI analysis and reporting P&L management Strategic planning and execution Customer relationship management (CRM) Team coaching and development Sales technique Visual Merchandising compliance Trade Marketing Microsoft Office (Excel) Event coordination

Experience

Minimum 5 years of cumulative retail experience, with at least 3 years in a management or store-management capacity. Experience in fine fragrance, cosmetics, or luxury retail environments is highly valued.

Education

Baccalaureate +3 to +5; graduates of business schools, universities, or equivalent qualifications.

Workplace

This position is based in Lyon, Auvergne-Rhône-Alpes, France.

Culture

Maison Francis Kurkdjian cultivates a refined, creative workplace where olfactory artistry, precision, and innovation are central to every role. As part of the luxury fragrance world, it offers an environment that values craftsmanship, collaboration, and a deep sensitivity to beauty, detail, and client experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Francis Kurkdjian, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Director», «Boutique Manager», «Sales Manager», «Retail Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.