Francis Kurkdjian Luxury Fragrance Ambassador

About Francis Kurkdjian

Maison Francis Kurkdjian is a perfumer-led haute parfumerie maison founded by Francis Kurkdjian and Marc Chaya, recognised for signature compositions such as Baccarat Rouge 540 and Oud Satin Mood. The house pursues selective international expansion and is present across numerous global luxury retail locations, partnering with prestigious department stores and travel-retail outlets.

Role & Responsibilities

• Achieve and exceed individual sales targets and KPIs through proactive selling and upselling on the Harrods counter.
• Deliver personalised, sensory-led fragrance consultations that communicate the creative intent behind each perfume and inspire client purchase.
• Develop and maintain long-term client relationships through exemplary clienteling, follow-up and loyalty-generation activities.
• Provide product demonstrations and confidently explain benefits, ingredients and usage to clients.
• Initiate and welcome customers on the counter, accurately identify client needs and tailor recommendations.
• Support merchandising and inventory management: monitor stock levels, report shortages and participate in visual presentation of the counter.
• Execute operational and administrative tasks required for counter activity, adhering to brand and host-store procedures.
• Collaborate closely with Area Manager, store management and head office teams; represent the brand with impeccable professionalism.
• Contribute to events, in-store activations and counter initiatives to grow the client base and brand visibility.

Qualifications

• Commercially driven with a demonstrable sales orientation and a track record of meeting targets (or strong potential for entry-level candidates).
• Excellent interpersonal and communication skills with the ability to engage a luxury clientele and tell the brand story persuasively.
• Immaculate personal presentation and professional demeanour consistent with luxury retail standards.
• Strong clienteling skills: ability to build trust, retain clients and manage follow-ups.
• Organisational competence for stock control, basic administrative tasks and KPI monitoring.
• Flexible availability to work retail hours, including weekends and peak seasonal periods.
• Right to work in the United Kingdom.

Skills

Experience

Entry-level (beginner). Prior experience in luxury retail, beauty or fragrance counters is preferred but not mandatory; demonstrable customer-facing sales experience will be considered an advantage.

Education

High school diploma or equivalent; vocational qualification in beauty, hospitality or retail is advantageous but not required.

Workplace

Culture

The maison blends perfumer-led creativity with exacting luxury retail standards, valuing craftsmanship, sensory storytelling and exceptional client service. Team members operate within premium partnerships (for example, department-store concessions) and are expected to embody the refinement and professionalism of the brand.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.