Francis Kurkdjian Account Manager

Employment
Part-Time
Seniority
Manager
Posted
Sep 17, 2026

About Francis Kurkdjian

Maison Francis Kurkdjian is a Parisian fragrance house founded in 2009 by master perfumer Francis Kurkdjian and Marc Chaya, renowned for translating emotion, craftsmanship and modern French elegance into exceptional scents. As part of the LVMH ecosystem, the Maison offers employees the intimacy of an entrepreneurial creative atelier with the reach and standards of a global luxury leader. Its culture values artistic excellence, precision, client devotion and collaboration across métiers, from creation and retail to communications and operations. For professionals inspired by beauty and innovation, it provides a refined environment where talent contributes to an exacting, poetic vision of contemporary perfumery.

Account Manager at Maison Francis Kurkdjian, Chester. Part-time luxury fragrance counter management role leading a team of brand ambassadors.

Role & Responsibilities

  • Achieve and exceed account sales targets set by the Area Manager, fostering motivation and accountability across the team
  • Lead and coach a team of Luxury Brand Ambassadors to achieve sales objectives whilst maintaining the highest standards of customer service
  • Demonstrate expert product knowledge of all Maison Francis Kurkdjian fragrances and provide personalised fragrance recommendations to clients
  • Maintain comprehensive awareness of new launches, promotional activities, and industry trends within the luxury fragrance sector; communicate market insights to the Area Manager
  • Welcome and engage with clients proactively, initiating contact at counter and through foot traffic conversion
  • Oversee merchandising standards to ensure counters are impeccably presented in accordance with brand guidelines
  • Manage operational processes including stock replenishment, stock takes, till procedures, and sales figure analysis
  • Conduct recruitment, interviewing, and talent acquisition for team vacancies; support probationary reviews and employee appraisals
  • Establish and maintain professional relationships with host store management and LVMH Head Office to optimise counter support and team performance
  • Ensure strict adherence to company procedures, policies, and grooming guidelines; monitor team compliance with professional standards
  • Monitor and report on key performance indicators (KPIs) and provide regular sales analysis to senior management

Qualifications

  • Minimum 3 years of retail or luxury retail experience
  • Proven leadership and team management capabilities
  • Strong results-driven and commercially aware mindset
  • Excellent selling and communication skills
  • Self-confident with natural aptitude for customer engagement
  • Proficiency in computer systems and analytical skills
  • Ability to make decisions and solve problems independently
  • Professional, proactive, and positive demeanor

Skills

Retail sales management Team leadership and coaching Fragrance product knowledge Stock management Customer service excellence Sales analysis Point-of-sale systems Merchandising standards Staff recruitment and interview

Experience

Minimum 3 years of demonstrated retail experience in a luxury environment, with proven track record in sales achievement and team management. Experience in fragrance, beauty, or prestige retail preferred.

Education

Secondary education or equivalent; retail management qualification or training course preferred but not essential.

Workplace

This position is based in Chester, England, UK, within easy reach of Manchester.

Culture

Maison Francis Kurkdjian cultivates a refined, creative workplace where olfactory artistry, precision, and innovation are central to every role. As part of the luxury fragrance world, it offers an environment that values craftsmanship, collaboration, and a deep sensitivity to beauty, detail, and client experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Francis Kurkdjian, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Account Manager», «Counter Manager», «Fragrance Brand Manager», «Luxury Retail Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Francis Kurkdjian

Francis Kurkdjian Account Manager

Chester, UK

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