Ferrari Client Advisor

Employment
Full-Time
Seniority
Mid-Level
Posted
Sep 30, 2026

About Ferrari

Founded by Enzo Ferrari in 1947 and headquartered in Maranello, Italy, Ferrari unites motorsport heritage, engineering excellence and Italian craftsmanship in one of the world’s most distinguished luxury automotive brands. As an employer, it brings together expertise across design, advanced engineering, manufacturing, racing and corporate functions, with a shared focus on performance, precision and innovation. Its distinctive identity offers professionals the opportunity to contribute to exceptional sports cars and a global luxury business shaped by competition and exclusivity. Ferrari appeals to individuals who value technical mastery, creative ambition and the exacting standards associated with the Prancing Horse.

Ferrari Lifestyle Client Advisor in New York City – luxury retail sales role at Soho flagship boutique with focus on VIP clienteling and brand ambassadorship.

Role & Responsibilities

  • Consistently achieve or exceed monthly and seasonal individual and store sales goals
  • Develop in-depth product knowledge and train selling staff on merchandise details
  • Build and maintain a network of high-impact clients, particularly VIC/VIP customers, to drive loyalty and repeat business
  • Identify and pursue new sales opportunities through events, activations, and partnerships with luxury hotels, restaurants, and personal stylists
  • Collaborate with store leadership to develop and implement client acquisition and retention strategies targeting high-value clientele
  • Track, analyze, and optimize performance of VIP initiatives and client engagement programs
  • Organize and manage high-end events and brand experiences for VIC clients
  • Apply Ferrari's Selling Ceremony guidelines and maintain an 85% service quality grading
  • Provide personalized, consultative advice and develop creative wardrobe suggestions aligned with client preferences
  • Foster a clienteling culture among team members to maximize repeat business and consignment opportunities
  • Resolve customer service issues promptly and professionally
  • Support store management with staff training in all aspects of the selling experience
  • Execute point-of-sale functions and maintain accurate transaction records
  • Ensure the selling floor is impeccably organized, clean, and visually aligned with brand image
  • Communicate inventory needs and product concerns to store leadership
  • Uphold professional presentation and wardrobe standards reflecting the brand image

Qualifications

  • Minimum 2 years of retail experience within luxury fashion
  • Demonstrated ability to build and maintain long-term client relationships
  • Strong knowledge of current fashion trends and the luxury market
  • Proficiency with point-of-sale systems and retail technology
  • Experience with clienteling or VIP management programs
  • Excellent organizational and time-management skills
  • Knowledge of Korean language is a plus

Skills

Consultative selling Client relationship management Luxury brand knowledge VIP customer service Event coordination and management Multitasking in fast-paced environments Point-of-sale systems Inventory management Communication (verbal and written) Fashion trend analysis Korean language (preferred)

Experience

Minimum 2 years of retail experience within luxury fashion. Experience working with international luxury brands is advantageous.

Education

Bachelor's degree in a related field preferred but not required.

Workplace

This position is based in New York, New York, USA.

Culture

Ferrari’s workplace culture brings together racing heritage, engineering precision and Italian craftsmanship, with a shared commitment to exceptional performance and innovation. Rooted in Maranello, its environment places exacting standards and attention to detail at the heart of collaboration across design, engineering and production.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Ferrari, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Luxury Client Relations Specialist», «Fashion Brand Ambassador», «Retail Style Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Ferrari

Ferrari Client Advisor

New York, USA

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