Ferragamo Stock Associate

About Ferragamo

Ferragamo is an Italian luxury house with Florentine roots, renowned for the vision of Salvatore Ferragamo and a legacy of exceptional footwear, leather goods, ready-to-wear and accessories. As an employer, the Maison offers a refined environment where heritage craftsmanship, contemporary design and technological innovation meet. Its teams contribute to a culture shaped by artisanal excellence, creativity, precision and respect for materials, while advancing responsible practices and global growth. Ferragamo attracts professionals who value elegance, curiosity and collaboration, providing opportunities to develop within an international brand that continues to reinterpret Italian sophistication for a modern luxury clientele.

Role & Responsibilities

• Guide stock activities, including inventory, organization, control and audits; proactively manage shipping and receiving, report issues to the manager and take steps to resolve them.
• Establish and maintain an organized flow of goods in the stockroom and onto the sales floor, keeping the stockroom to company standards.
• Ensure the accuracy of incoming and outgoing merchandise shipments.
• Prepare merchandise for vendor returns, transfers and customer shipments.
• Coordinate the ordering, receiving, storing, inventorying, issuing and shipping of stockroom materials, supplies, tools, equipment and parts.
• Review records for accuracy and procedural compliance, and assess stock levels.
• Provide customer service and follow-through; support the selling process and help ensure a high level of client experience.
• Proactively solve problems relating to store inventory on a weekly, monthly and yearly basis.
• Prioritize back-of-house responsibilities and ad hoc sales-floor needs while providing customers with exceptional service.
• Communicate and collaborate effectively across the Ferragamo team; partner with store management to maintain a cohesive team, communicate regularly and propose remedial measures when needed.

Qualifications

• Knowledge of inventory-tracking technology preferred.
• Good numerical aptitude, back-office skills and inventory or stock management capability.
• Dedication and resilience in finding solutions and ensuring timely movement of merchandise.
• Innovative thinking about improving operations and creating tangible value and memorable experiences for clients.
• Excellent English; knowledge of a second language preferred.
• Previous retail sales experience preferred; luxury retail experience is a plus.
• Strong interpersonal and communication skills, including the ability to read, write and interpret instructional documents and communicate effectively with customers, peers and management, including by telephone with proper etiquette.
• Ability to multitask while attending to customers and adapting to business needs; ability to work in a team and take initiative without direct supervision.
• Authentic ownership, a commitment to self-awareness and the ability to serve as a passionate role model.
• Able to perform frequent moving, talking, hearing, reaching, grabbing and extended periods of standing; occasional stooping, sitting, kneeling, crouching and climbing step stools may be required.
• Able to lift at least 50 lbs.
• Reliable attendance, normally five days per week, with a full-time schedule of 37.5 hours; availability for varied hours, including mornings, evenings and weekends, based on store needs.

Skills

Compensation

The base compensation for this position ranges from USD 21 to USD 22 per hour.

Culture

Ferragamo fosters a workplace culture rooted in Italian craftsmanship, creativity, and a deep respect for its heritage while embracing innovation and contemporary luxury. As an employer, the Maison values collaboration, precision, and personal growth, offering an environment where talent can contribute to a legacy of elegance and excellence.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.