- Location
- San Marcos Texas USA
- Employment
- Full-Time
- Seniority
- Senior
- Compensation
- $23–24/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 30, 2026
About Ferragamo
Ferragamo is an Italian luxury house with Florentine roots, renowned for the vision of Salvatore Ferragamo and a legacy of exceptional footwear, leather goods, ready-to-wear and accessories. As an employer, the Maison offers a refined environment where heritage craftsmanship, contemporary design and technological innovation meet. Its teams contribute to a culture shaped by artisanal excellence, creativity, precision and respect for materials, while advancing responsible practices and global growth. Ferragamo attracts professionals who value elegance, curiosity and collaboration, providing opportunities to develop within an international brand that continues to reinterpret Italian sophistication for a modern luxury clientele.
Ferragamo is seeking a Senior Client Advisor for its Houston Galleria location to drive sales, deliver personalized luxury client experiences, develop lasting relationships, and mentor colleagues. This is a full-time schedule of 37.5 hours per week, normally five days, with varied shifts that may include mornings, evenings, and weekends.
Role & Responsibilities
- Demonstrate active leadership on the selling floor, driving individual and team objectives and taking accountability for sales results.
- Collaborate with peers to drive results and support the team through authenticity, empathy, and best practices.
- Promote a positive work environment through teamwork and collaboration.
- Support the operations team by maintaining stock in a designated selling-floor area and the stockroom.
- Create tailored selling experiences and engage clients in the selling ceremony.
- Build authentic, long-term client relationships through personalized connections.
- Take an active role on the selling floor, ensuring memorable client experiences and keeping the client at the center of decisions; demonstrate expert styling and brand knowledge.
- Promote cross-selling to increase UPT sales metrics.
- Capture customer data in the company CRM database to maintain and develop client relationships.
- Identify innovative ways to improve the client experience and create tangible value.
- Sell in person, by telephone, and by email, including fitting clients for shoes and ready-to-wear.
- Understand company KPIs and identify strategies to improve performance standards.
- Take an aggregate approach to identifying and recommending merchandise across all channels.
- Mentor colleagues by proactively sharing insights, reflections, and experiences.
Qualifications
- A caring and intuitive Senior Client Advisor with a passion for style.
- Prioritize the client and their experience, with in-depth knowledge of luxury clients’ desires, needs, and expectations.
- Strong storytelling ability and skill in asking engaging questions.
- Computer knowledge to track inventory.
- Proficient English; knowledge of a second language preferred.
- Previous retail sales experience preferred; luxury retail experience is a plus.
- Strong interpersonal and communication skills, including the ability to read, write, and interpret instructional documents and communicate effectively with customers, peers, and management.
- Telephone communication skills and proper etiquette.
- Ability to multitask while attending to customers and remain flexible to business needs.
- Ability to work as part of a team and take initiative without direct supervision.
- Regular and reliable attendance, normally five days a week.
- Ability to work varied hours, including mornings, evenings, and weekends, based on store needs.
Skills
Experience
Previous retail sales experience preferred; luxury retail experience is a plus.
Workplace
The role is situated in San Marcos, Texas, USA — conveniently close to Austin.
Explore jobs in the USA.
Compensation
The base compensation for this position ranges from USD 23 to USD 24 per hour.
Culture
Ferragamo fosters a workplace culture rooted in Italian craftsmanship, creativity, and a deep respect for its heritage while embracing innovation and contemporary luxury. As an employer, the Maison values collaboration, precision, and personal growth, offering an environment where talent can contribute to a legacy of elegance and excellence.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Ferragamo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Sales Advisor», «Senior Client Relations Advisor», «Senior Luxury Sales Associate», «Senior Retail Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.