- Employment
- Full-Time
- Seniority
- Junior
- Compensation
- $90,000–95,000/year
- Department
- Human Resources, People & Culture
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 30, 2026
About Ferragamo
Ferragamo is an Italian luxury house with Florentine roots, renowned for the vision of Salvatore Ferragamo and a legacy of exceptional footwear, leather goods, ready-to-wear and accessories. As an employer, the Maison offers a refined environment where heritage craftsmanship, contemporary design and technological innovation meet. Its teams contribute to a culture shaped by artisanal excellence, creativity, precision and respect for materials, while advancing responsible practices and global growth. Ferragamo attracts professionals who value elegance, curiosity and collaboration, providing opportunities to develop within an international brand that continues to reinterpret Italian sophistication for a modern luxury clientele.
Ferragamo’s Retail Training Specialist provides administrative and logistical support to the Retail Training team and boutique teams across the U.S. and Canada, coordinating sessions, training records, reporting, and store inquiries. The role works with Retail Training, HR, and Store Management and includes occasional domestic travel.
Role & Responsibilities
- Schedule and coordinate in-person, virtual, and on-the-job training sessions, including calendars, invitations, venues, travel, and materials.
- Prepare, print, and ship training materials, workbooks, and welcome kits.
- Partner with HR to coordinate new-hire training schedules and follow up with stores on onboarding milestones.
- Maintain training records, attendance, and completion data in the LMS; assign courses and track required and compliance-training deadlines.
- Prepare regular reports on participation, completion rates, and onboarding status, and compile feedback surveys and assessment results.
- Format and update training decks, job aids, and guides; support rollouts for product launches, seasonal events, and policy changes.
- Serve as the first point of contact for store teams with training, scheduling, and system questions, escalating complex needs to the Training Manager.
- Process training-related expenses and vendor invoices.
- Handle ad hoc projects and administrative tasks as needed.
Qualifications
- 1–3 years of administrative, coordination, or HR/training support experience; retail experience preferred.
- Excellent organization, scheduling, and attention to detail.
- Strong written and verbal communication skills.
- Ability to manage multiple priorities and deadlines.
- Proficiency in Microsoft Office, especially Excel, PowerPoint, and Outlook.
- Comfort working with data, trackers, and reports.
- High school diploma required; bachelor’s degree preferred.
- Experience with a learning management system (LMS).
- Experience in luxury or specialty retail.
- Ability to travel domestically to stores and training events occasionally.
- Ability to lift up to 20 lbs when handling training materials.
- Ability to sit, stand, and move about for extended periods.
Skills
Experience
1–3 years of administrative, coordination, or HR/training support experience; retail experience preferred.
Education
High school diploma required; bachelor’s degree preferred.
Compensation
The base compensation for this position ranges from USD 90,000 to USD 95,000 per annum.
Culture
Ferragamo fosters a workplace culture rooted in Italian craftsmanship, creativity, and a deep respect for its heritage while embracing innovation and contemporary luxury. As an employer, the Maison values collaboration, precision, and personal growth, offering an environment where talent can contribute to a legacy of elegance and excellence.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Ferragamo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Learning Specialist», «Retail Training Coordinator», «Retail Learning and Development Specialist», «Retail Training Administrator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.