- Location
- Scottsdale Arizona USA
- Employment
- Temporary
- Seniority
- Entry-Level
- Compensation
- $20–21/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 30, 2026
About Ferragamo
Ferragamo is an Italian luxury house with Florentine roots, renowned for the vision of Salvatore Ferragamo and a legacy of exceptional footwear, leather goods, ready-to-wear and accessories. As an employer, the Maison offers a refined environment where heritage craftsmanship, contemporary design and technological innovation meet. Its teams contribute to a culture shaped by artisanal excellence, creativity, precision and respect for materials, while advancing responsible practices and global growth. Ferragamo attracts professionals who value elegance, curiosity and collaboration, providing opportunities to develop within an international brand that continues to reinterpret Italian sophistication for a modern luxury clientele.
Ferragamo is hiring a Temporary Client Advisor for its Scottsdale location to deliver tailored luxury service, develop client relationships through CRM, and drive sales. The schedule may be full-time (37.5 hours) or part-time (20–29 hours per week), with varied shifts including mornings, evenings and weekends based on store needs.
Role & Responsibilities
- Provide specialized customer service and build emotionally engaging client relationships.
- Develop client loyalty through personal connections and CRM initiatives; understand client preferences and create a tailored experience to achieve sales goals.
- Demonstrate active leadership on the sales floor, drive individual and team objectives, and take accountability for sales results.
- Promote a positive work environment through teamwork and collaboration.
- Support the operations team by maintaining stock in designated sales-floor areas and the stockroom.
- Create memorable, confidence-building client experiences through the selling ceremony and tailored service.
- Build authentic, long-term client relationships by making each interaction personal.
- Take an active role on the sales floor, keep the client central to decisions, and demonstrate expert styling and brand knowledge.
- Promote cross-selling to increase UPT sales metrics.
- Capture customer information in the company CRM database to maintain and develop client relationships.
- Identify innovative ways to create tangible value for clients.
- Conduct sales in person, by telephone and by email, including assisting customers and fitting shoes properly.
- Understand company KPIs and identify strategies to improve performance standards.
- Recommend merchandise across all channels using an aggregate approach.
Qualifications
- A caring, authentic and trusted client advisor with intuitive sales ability and a passion for style.
- In-depth knowledge of luxury clients’ desires, needs and expectations, with a client-first approach.
- Strong communication skills, empathy and personal care in client interactions; ability to keep clients central to decisions.
- Storytelling ability and skill in asking engaging questions.
- Courageous, innovative approach with readiness to learn and grow.
- Computer knowledge for tracking inventory.
- Proficient English; knowledge of a second language preferred.
- Previous retail sales experience preferred; luxury retail experience is a plus.
- Strong interpersonal and communication skills; ability to read, write and interpret instructional documents and communicate effectively with customers, peers and management, including by telephone with proper etiquette.
- Ability to multitask while attending to customers, adapt to business needs, work as part of a team and take initiative without direct supervision.
- Able to perform work involving constant movement, talking, hearing, reaching, grabbing, carrying and extended periods of standing; occasional stooping, sitting, kneeling, crouching and climbing step stools; lift at least 20 lb.
- Regular, reliable attendance, normally five days per week; availability for varied hours, including mornings, evenings and weekends, based on store needs.
Skills
Experience
Previous retail sales experience preferred; luxury retail experience is a plus.
Workplace
This position is based in Scottsdale, Arizona, USA, within easy reach of Phoenix.
Explore jobs in the USA.
Compensation
The base compensation for this position ranges from USD 20 to USD 21 per hour.
Culture
Ferragamo fosters a workplace culture rooted in Italian craftsmanship, creativity, and a deep respect for its heritage while embracing innovation and contemporary luxury. As an employer, the Maison values collaboration, precision, and personal growth, offering an environment where talent can contribute to a legacy of elegance and excellence.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Ferragamo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Associate», «Luxury Sales Associate», «Retail Sales Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.