- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 30, 2026
About Ferragamo
Ferragamo is an Italian luxury house with Florentine roots, renowned for the vision of Salvatore Ferragamo and a legacy of exceptional footwear, leather goods, ready-to-wear and accessories. As an employer, the Maison offers a refined environment where heritage craftsmanship, contemporary design and technological innovation meet. Its teams contribute to a culture shaped by artisanal excellence, creativity, precision and respect for materials, while advancing responsible practices and global growth. Ferragamo attracts professionals who value elegance, curiosity and collaboration, providing opportunities to develop within an international brand that continues to reinterpret Italian sophistication for a modern luxury clientele.
Ferragamo is seeking a full-time Client Advisor in Atlanta to deliver specialized service, create personalized client experiences, build loyal relationships through personal connections and CRM initiatives, and drive sales. The role combines active selling-floor leadership, clienteling, cross-selling, styling and brand expertise with support for stock operations; the schedule includes varied hours, mornings, evenings and weekends as store needs require.
Role & Responsibilities
- Lead actively on the selling floor to drive individual and team objectives and remain accountable for sales results.
- Promote a positive work environment through teamwork and collaboration.
- Support the operations team by maintaining stock in the designated selling-floor area and stockroom.
- Create personalized, emotionally engaging client experiences that build confidence and energize clients.
- Develop authentic, long-term client relationships and make each interaction feel personal.
- Take an active role on the selling floor, keeping the client at the center of decisions and demonstrating expert styling and brand knowledge.
- Promote cross-selling to increase UPT sales metrics.
- Capture client data in the company CRM database to maintain and develop relationships.
- Identify innovative ways to improve the client experience and create tangible value.
- Drive sales in person, by telephone and by email, including fitting shoes properly for clients.
- Understand company KPIs and identify strategies to improve performance standards.
- Take an aggregate approach to identifying and recommending merchandise across all channels.
- Maintain regular and reliable attendance and work varied hours, including mornings, evenings and weekends, according to store needs.
Qualifications
- Demonstrate care, authenticity and trustworthiness as a client advisor, with an intuitive sales approach and passion for style.
- Bring in-depth knowledge of luxury clients’ desires, needs and expectations, with the client experience as the priority.
- Communicate powerfully and treat clients with personal care and empathy, placing them at the center of every decision.
- Be skilled in storytelling and asking engaging questions.
- Show courage in sharing ideas, innovation in approach, and readiness to grow and learn.
- Have computer knowledge sufficient to track inventory.
- Have proficient English language skills; knowledge of a second language is preferred.
- Previous retail sales experience is preferred; luxury retail experience is a plus.
- Have strong interpersonal and communication skills, with the ability to read, write and interpret instructional documents and communicate effectively with customers, peers and management, including by telephone with proper etiquette.
- Be able to multitask while attending to customers, adapt to business needs, work as part of a team and take initiative without direct supervision.
- Be able to move, talk, hear, reach, grab, carry and stand for extended periods; occasional stooping, sitting, kneeling, crouching and climbing step stools may be required.
- Be able to lift at least 20 lbs.
Skills
Experience
Previous retail sales experience preferred; luxury retail experience is a plus.
Workplace
The successful candidate will be located in Atlanta, Georgia, USA.
Explore jobs in the USA.
Culture
Ferragamo fosters a workplace culture rooted in Italian craftsmanship, creativity, and a deep respect for its heritage while embracing innovation and contemporary luxury. As an employer, the Maison values collaboration, precision, and personal growth, offering an environment where talent can contribute to a legacy of elegance and excellence.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Ferragamo, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Relations Advisor», «Luxury Sales Associate», «Retail Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.