- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 26, 2026
About Fendi
Founded in Rome in 1925, Fendi stands as one of Italy’s most distinguished luxury houses, celebrated for its exceptional craftsmanship, Roman spirit, and bold creative vision. As an employer, Fendi offers a dynamic environment where heritage and innovation meet across métiers including design, leather goods, fur, ready-to-wear, retail, communications, and corporate functions. The Maison values artisanal excellence, cultural curiosity, entrepreneurial energy, and collaboration, inviting its teams to contribute to a legacy defined by refinement and experimentation. Within the LVMH Group, Fendi provides international career opportunities, strong professional development, and the privilege of shaping the future of contemporary luxury.
Fendi seeks a Store Operations Supervisor for its Chengdu store to support the Store Manager, oversee stockroom and asset protection processes, and maintain operational standards across the store. This is a full-time, on-site store position.
Role & Responsibilities
- Support the Store Manager in implementing policies and procedures to streamline and safeguard the store.
- Improve sales-floor efficiency through operational support.
- Ensure adequate operational support and optimize staff schedules to match customer traffic and operational demands.
- Manage the stockroom and related policies and processes, including deliveries, which may take place overnight, dispatches, and inventory.
- Assist the Store Manager with asset and profit protection to support service delivery and minimize loss.
- Ensure compliance with health and safety legislation and processes.
- Maintain the store building and all internal areas to a high standard, front and back of house, including housekeeping.
- Adopt new technology and respond flexibly to technology initiatives across the store.
- Complete special projects assigned by the line manager.
Qualifications
- Five years of experience in the fashion and/or retail industry.
- Relevant experience in the same or a similar role within a luxury retailer.
- Strong passion for and knowledge of the luxury retail industry.
- Detail-oriented.
- Able to analyze, organize, and plan.
- Entrepreneurial spirit.
- Team player.
- Strong computer literacy.
- Excellent presentation skills.
Skills
Experience
Five years of experience in the fashion and/or retail industry; relevant experience in the same or a similar role within a luxury retailer.
Culture
Fendi cultivates a workplace culture rooted in Roman heritage, exceptional craftsmanship, and a forward-looking spirit of creativity. As an employer, it offers a refined, collaborative environment where teams are encouraged to combine technical excellence with bold innovation in service of a distinctive luxury vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Fendi, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Supervisor», «Store Operations Coordinator», «Retail Operations Lead», «Store Support Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.