Fendi Store Manager

About Fendi

Fendi is an Italian maison renowned for its craftsmanship in fashion and leather goods, operating globally as part of the LVMH group. The brand is recognised for its creative heritage, artisanal savoir‑faire and client‑centric retail environments, offering structured career pathways within a high‑performance luxury ecosystem.

Role & Responsibilities

• Own overall store performance and accountability for P&L, controllable expenses, sales plan and inventory management.
• Drive sales growth across product categories through analysis, action plans and collaboration with corporate merchandising and retail teams.
• Develop and implement local sales strategies, clienteling programmes and events to acquire new clients and reactivate former clients.
• Lead and coach the sales team on client service standards, mystery shop improvements, private appointments and VIP relationship management.
• Ensure optimal stock and assortment levels in partnership with merchandising; maintain cycle counts and inventory accuracy.
• Manage all administrative and operational duties including scheduling, reporting, cost controls and compliance with company policies.
• Maintain visual merchandising standards and ensure bestsellers are consistently merchandised on the sales floor.
• Recruit, develop and retain talent through performance management, succession planning and training needs assessment.
• Partner with Retail Events and corporate teams to deliver local activations and incentives that support business objectives.
• Ensure health, safety and loss‑prevention protocols are implemented and followed by the team.

Qualifications

• Minimum 5 years’ related retail experience; 10+ years’ progressive retail leadership experience preferred, luxury retail strongly preferred.
• Proven track record of achieving sales targets and managing store P&L.
• Excellent verbal and written communication and interpersonal skills; strong drive for results.
• Proficiency with POS systems and inventory management functions; experience with CRM tools and clienteling.
• Organisational aptitude and strong digital literacy.
• Ability to work a flexible schedule including nights, weekends and holidays; ability to lift up to 10 lbs.
• RTW (ready‑to‑wear) retail experience preferred; foreign language skills are a plus.
• Demonstrated ability to lead, develop and motivate a collaborative team.

Skills

Experience

Minimum 10 years of progressive retail experience with proven leadership; luxury retail management experience preferred.

Education

High school diploma or equivalent required; post‑secondary education in business, retail management or fashion preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 120,000 to USD 140,000 per annum.

Benefits

Medical insurance; bonus structure; paid time off; holiday pay; 401(k) with automatic employee contribution.

Culture

Fendi blends Italian artisanal heritage with contemporary creativity, fostering a client‑centric and results‑driven retail culture. As part of the LVMH group, the Maison emphasises craftsmanship, professional development and internal mobility within a collaborative, high‑standards environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.