- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 18, 2026
About Fendi
Founded in Rome in 1925, Fendi stands as one of Italy’s most distinguished luxury houses, celebrated for its exceptional craftsmanship, Roman spirit, and bold creative vision. As an employer, Fendi offers a dynamic environment where heritage and innovation meet across métiers including design, leather goods, fur, ready-to-wear, retail, communications, and corporate functions. The Maison values artisanal excellence, cultural curiosity, entrepreneurial energy, and collaboration, inviting its teams to contribute to a legacy defined by refinement and experimentation. Within the LVMH Group, Fendi provides international career opportunities, strong professional development, and the privilege of shaping the future of contemporary luxury.
Fendi seeks an experienced Department Manager for its Shanghai location to drive sales performance, enhance customer service, and lead retail operations. The role encompasses expanding sales share, developing customer relationships, collaborating on strategic targets, staff training and development, and inventory management.
Role & Responsibilities
- Expand sales share and achieve personal sales targets while elevating customer service standards
- Ensure the boutique delivers exceptional customer experience and foster lasting client relationships
- Collaborate with store leadership to plan and execute sales objectives
- Provide employee training and professional development initiatives
- Manage inventory operations and maintain accurate stock records
Qualifications
- Minimum 5 years of retail experience, including at least 2 years in retail management
- Professional conduct and demonstrated leadership capabilities
- Proven ability to resolve customer complaints effectively
- Outstanding organizational and team-building skills
- Positive attitude, resilience under pressure, and genuine passion for retail excellence
Skills
Experience
Minimum 5 years in retail, with at least 2 years in a retail management capacity.
Culture
Fendi cultivates a workplace culture rooted in Roman heritage, exceptional craftsmanship, and a forward-looking spirit of creativity. As an employer, it offers a refined, collaborative environment where teams are encouraged to combine technical excellence with bold innovation in service of a distinctive luxury vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.