Fendi Store Manager
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- MXN 110,000/month
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 2, 2026
About Fendi
Founded in Rome in 1925, Fendi stands as one of Italy’s most distinguished luxury houses, celebrated for its exceptional craftsmanship, Roman spirit, and bold creative vision. As an employer, Fendi offers a dynamic environment where heritage and innovation meet across métiers including design, leather goods, fur, ready-to-wear, retail, communications, and corporate functions. The Maison values artisanal excellence, cultural curiosity, entrepreneurial energy, and collaboration, inviting its teams to contribute to a legacy defined by refinement and experimentation. Within the LVMH Group, Fendi provides international career opportunities, strong professional development, and the privilege of shaping the future of contemporary luxury.
Fendi Store Manager position in Mexico City. Lead luxury boutique operations, sales, and team management. $110,000 monthly plus comprehensive benefits.
Role & Responsibilities
- Drive and increase overall sales performance across all product categories, creating acquisition and reactivation strategies for new and former clients
- Develop and implement comprehensive sales strategies in collaboration with corporate partners, identifying market opportunities to attract and retain clientele
- Lead and mentor the sales team on the retail floor, ensuring authentic client experiences and coaching staff to achieve assigned sales targets
- Manage client relationship systems (CRM tools) to develop a dedicated customer base and cultivate a strong private appointment culture
- Act as a Fendi brand ambassador, strengthening relationships with VIP clientele and prospect customers through exceptional service
- Oversee team recruitment, onboarding, performance monitoring, and succession planning to build internal growth paths and career development
- Maintain merchandising standards and ensure appropriate stock and assortment levels in collaboration with the merchandising team
- Exercise full P&L responsibility for the store, controlling expenses, managing inventory, and ensuring shrink compliance
- Prepare and submit regular sales and operational reports to management in accordance with company metrics and policies
- Organize and collaborate on local retail events and incentives to drive business growth
- Enforce company policies and procedures, including health and safety protocols, while maintaining disciplinary standards
- Monitor customer service quality through Mystery Shop results and implement corrective action plans to exceed service expectations
Qualifications
- Minimum 5 years of retail management experience, with luxury retail background preferred
- Proven track record of driving sales growth and achieving business targets
- Proficiency with POS systems and inventory management functions
- Strong written and verbal communication skills
- Experience in ready-to-wear (RTW) product category preferred
- Ability to lift boxes and handle weight up to 10 lbs
- Flexibility to work evenings, weekends, and holidays as required
- Organizational excellence and strong digital literacy
Skills
Experience
Minimum 5 years of relevant retail experience, with luxury retail background preferred. Ready-to-wear (RTW) sector experience is advantageous.
Education
No specific educational requirements stated; secondary education assumed as a baseline.
Workplace
This position is based in Mexico City, Ciudad de México, Mexico.
Compensation
The base compensation for this position is MXN 110,000 per month.
Benefits
Medical insurance, dental coverage, vision benefits, short-term and long-term disability, paid time off programs, employee discount and perks, retirement plan with employer contribution.
Culture
Fendi cultivates a workplace culture rooted in Roman heritage, exceptional craftsmanship, and a forward-looking spirit of creativity. As an employer, it offers a refined, collaborative environment where teams are encouraged to combine technical excellence with bold innovation in service of a distinctive luxury vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Fendi, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Manager», «Retail Store Director», «Branch Manager», «Sales Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.