Fendi Store Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 5, 2026
About Fendi
Founded in Rome in 1925, Fendi stands as one of Italy’s most distinguished luxury houses, celebrated for its exceptional craftsmanship, Roman spirit, and bold creative vision. As an employer, Fendi offers a dynamic environment where heritage and innovation meet across métiers including design, leather goods, fur, ready-to-wear, retail, communications, and corporate functions. The Maison values artisanal excellence, cultural curiosity, entrepreneurial energy, and collaboration, inviting its teams to contribute to a legacy defined by refinement and experimentation. Within the LVMH Group, Fendi provides international career opportunities, strong professional development, and the privilege of shaping the future of contemporary luxury.
Fendi Bangkok Store Manager – Lead boutique operations, team, and customer relationships. 10+ years luxury retail experience required.
Role & Responsibilities
- Monitor and achieve store performance by tracking KPI targets and implementing timely improvement plans
- Demonstrate sales leadership, set performance targets for team members aligned with business objectives
- Manage quality of customer service, develop loyal Fendi clientele, and strategically assign customers to Client Advisors
- Act as brand ambassador to strengthen relationships with VIP and new customers
- Motivate and challenge team members to achieve assigned sales targets with clear daily task assignment
- Inspire employees to maximize team spirit, promote teamwork, and maintain harmonious staff relations
- Provide monthly coaching and daily performance reviews to enhance individual and team consistency
- Recruit qualified applicants in collaboration with HR Department to meet store staffing needs
- Supervise store personnel, enforce company policies, and manage disciplinary procedures
- Ensure proper staffing roster management to provide effective store coverage
- Equip team with relevant working tools and maintain necessary system credentials (e.g., Stealth, Heaven, Icom)
- Establish in-store training routines and conduct comprehensive on-the-job training reinforcing brand DNA
- Identify individual and team training needs and communicate to HR and local retail training management
- Manage day-to-day administration, review and submit sales and operational reports to senior management
- Control costs effectively and ensure efficient store operations
- Maintain Fendi standards across customer service, internal controls, and back-office activities
- Ensure visual merchandising consistency with company standards and align with sales performance
Qualifications
- Minimum 8–10 years of related experience in retail or luxury industry
- At least 3 years of experience in boutique leadership capacity
- Strong business acumen with demonstrated result-driven and goal-oriented approach
- Proven ability to implement commercial initiatives with creativity
- Prior experience in building strong client relationships and delivering client-centric solutions
- Demonstrated experience in developing people and succession planning
- Ability to work effectively with culturally diverse teams
- Entrepreneurial mindset with commitment to organizational effectiveness
Skills
Experience
Minimum 10 years of related experience in retail or luxury industry, with at least 3 years in a boutique leadership capacity. Demonstrated success in achieving sales targets, developing high-performing teams, managing client relationships, and implementing operational excellence in a luxury retail environment.
Education
No specific education requirement explicitly stated; business acumen and retail management expertise are prioritized.
Workplace
This position is based in Bangkok, Bangkok, Thailand.
Culture
Fendi cultivates a workplace culture rooted in Roman heritage, exceptional craftsmanship, and a forward-looking spirit of creativity. As an employer, it offers a refined, collaborative environment where teams are encouraged to combine technical excellence with bold innovation in service of a distinctive luxury vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Fendi, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Manager», «Luxury Retail Manager», «Store Director», «Client-Facing Store Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.