Fendi Store Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 10, 2026
About Fendi
Founded in Rome in 1925, Fendi stands as one of Italy’s most distinguished luxury houses, celebrated for its exceptional craftsmanship, Roman spirit, and bold creative vision. As an employer, Fendi offers a dynamic environment where heritage and innovation meet across métiers including design, leather goods, fur, ready-to-wear, retail, communications, and corporate functions. The Maison values artisanal excellence, cultural curiosity, entrepreneurial energy, and collaboration, inviting its teams to contribute to a legacy defined by refinement and experimentation. Within the LVMH Group, Fendi provides international career opportunities, strong professional development, and the privilege of shaping the future of contemporary luxury.
Fendi Store Manager position in Abu Dhabi—luxury retail leadership role combining sales strategy, team management, and VIP clienteling.
Role & Responsibilities
- Monitor and achieve store performance against relevant KPIs and sales targets
- Assist in the selling process and lead the sales team to maximize revenue generation across all product categories
- Analyse business performance, propose and implement strategic action plans to drive results and improve market share
- Demonstrate sales leadership and establish performance targets for team members with transparent KPI frameworks
- Monitor local trading environment and competitive activities to identify market opportunities and threats
- Manage and supervise team execution of company operating procedures, stock management, and compliance protocols
- Deliver exceptional customer service standards aligned with Fendi's luxury positioning and brand values
- Develop and cultivate loyal Fendi clientele through CRM tools, clienteling strategies, and in-store VIP experiences
- Act as brand ambassador to strengthen and build relationships with high-value and VIP clients
- Drive improvements in Mystery Shopper scores through targeted action plans
- Foster team motivation and harmonious staff relations to maximize engagement and teamwork
- Partner with HR department in recruitment and talent acquisition for qualified candidates
- Identify and communicate individual and team training needs to support talent development initiatives
- Review and submit comprehensive sales and operational reports in adherence to company KPIs and policies
- Ensure compliance with Fendi brand standards across customer service, visual merchandising, internal controls, and back-office operations
Qualifications
- Minimum 10 years of experience in Fashion/Luxury Sales
- 5–7 years in top-location management of luxury retail operations
- Bachelor's or Master's degree
- Strong selling and communication skills
- Exceptional relationship-building and interpersonal abilities
- Leadership capability, confidence, and professional demeanor
- Strong customer orientation and service mindset
- Goal-oriented approach with excellent multitasking abilities
- Proficiency with computer systems and retail management software
- Demonstrated knowledge of and passion for the fashion/luxury sector
Skills
Experience
Minimum 10 years of experience in Fashion/Luxury Sales, including 5–7 years of management responsibility in a top-location luxury retail environment. Demonstrated track record of driving sales performance, leading high-performing teams, and delivering consistent KPI achievement in a luxury brand context.
Education
Bachelor's or Master's degree
Workplace
This position is based in Abu Dhabi, Abu Dhabi, UAE.
Culture
Fendi cultivates a workplace culture rooted in Roman heritage, exceptional craftsmanship, and a forward-looking spirit of creativity. As an employer, it offers a refined, collaborative environment where teams are encouraged to combine technical excellence with bold innovation in service of a distinctive luxury vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Fendi, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Manager», «Retail Store Director», «Sales Director», «Store Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.