Fendi Store Director
- Location
- Paris Île-de-France France
- Employment
- Full-Time
- Seniority
- Director
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 5, 2026
About Fendi
Founded in Rome in 1925, Fendi stands as one of Italy’s most distinguished luxury houses, celebrated for its exceptional craftsmanship, Roman spirit, and bold creative vision. As an employer, Fendi offers a dynamic environment where heritage and innovation meet across métiers including design, leather goods, fur, ready-to-wear, retail, communications, and corporate functions. The Maison values artisanal excellence, cultural curiosity, entrepreneurial energy, and collaboration, inviting its teams to contribute to a legacy defined by refinement and experimentation. Within the LVMH Group, Fendi provides international career opportunities, strong professional development, and the privilege of shaping the future of contemporary luxury.
The Store Director leads Fendi’s Printemps store in Paris, driving commercial performance, client development, team leadership and operational excellence while representing the Maison’s values. This is a permanent, full-time, on-site position requiring at least 5 years of retail management experience, ideally in luxury.
Role & Responsibilities
- Drive store performance and achieve business objectives through KPI management and commercial action plans.
- Identify growth opportunities across categories through cross-selling, client development and knowledge of the local market.
- Lead by example on the sales floor and inspire the team to deliver strong commercial results.
- Improve store performance using data-driven insights, including Mystery Shopper results and client feedback.
- Champion an exceptional, consistently elevated client experience aligned with Fendi’s luxury standards.
- Develop a loyal Fendi clientele through CRM, clienteling, personalised engagement and exclusive in-store experiences.
- Represent Fendi and build lasting relationships with VIC.
- Inspire, coach and develop a high-performing team, fostering excellence, collaboration and accountability.
- Set clear objectives, monitor performance, and provide ongoing coaching and feedback to maximise individual and team potential.
- Attract, onboard and develop talent in partnership with HR, supporting a strong culture of learning and progression.
- Maintain high standards in store operations, stock management, administration, internal controls and compliance.
- Optimise team organisation and staffing to support seamless store performance and an exceptional client experience.
- Ensure Visual Merchandising and the store environment reflect Fendi’s image and commercial priorities.
- Maintain cost awareness and operational efficiency while safeguarding Maison standards.
Qualifications
- Strong commercial acumen and a demonstrated ability to drive performance, develop business and achieve ambitious targets.
- Exceptional communication, selling and relationship-building skills, with the ability to engage and inspire clients and teams.
- Inspirational leadership combining confidence, emotional intelligence, professionalism and accountability.
- Impeccable personal presentation and a genuine understanding of luxury service standards.
- Strong organisational, administrative and financial skills, with excellent attention to detail.
- Customer-centric mindset and a passion for elevated, memorable client experiences.
- Digital fluency and solid knowledge of retail management systems.
- Results-oriented and adaptable, with the ability to manage multiple priorities in a fast-paced environment.
- Strong affinity with and knowledge of the fashion and luxury industry.
- Fluent English required; additional languages are highly valued.
Skills
Experience
Minimum 5 years; 5+ years of proven experience in a retail management role, ideally within luxury.
Education
Bachelor’s or Master’s degree preferred.
Workplace
The role is situated in Paris, Île-de-France, France.
Culture
Fendi cultivates a workplace culture rooted in Roman heritage, exceptional craftsmanship, and a forward-looking spirit of creativity. As an employer, it offers a refined, collaborative environment where teams are encouraged to combine technical excellence with bold innovation in service of a distinctive luxury vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Fendi, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Director», «Retail Director», «Store Manager», «Retail Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.