Fendi Senior Sales Advisor, Menswear
- Employment
- Full-Time
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 12, 2026
About Fendi
Founded in Rome in 1925, Fendi stands as one of Italy’s most distinguished luxury houses, celebrated for its exceptional craftsmanship, Roman spirit, and bold creative vision. As an employer, Fendi offers a dynamic environment where heritage and innovation meet across métiers including design, leather goods, fur, ready-to-wear, retail, communications, and corporate functions. The Maison values artisanal excellence, cultural curiosity, entrepreneurial energy, and collaboration, inviting its teams to contribute to a legacy defined by refinement and experimentation. Within the LVMH Group, Fendi provides international career opportunities, strong professional development, and the privilege of shaping the future of contemporary luxury.
FENDI seeks an experienced Senior Sales Advisor for its London menswear boutique. Minimum 5 years' luxury retail experience required.
Role & Responsibilities
- Engage in upselling, cross-selling, and multiple selling across all product categories to maximize sales performance
- Monitor individual sales targets and KPIs set by Department Manager and Store Manager
- Provide customer feedback on products, particularly newly launched collections
- Strengthen customer relations and nurture the loyal FENDI clientele by implementing and mastering Company CRM tools
- Implement CRM campaigns and schedule personalized one-on-one client appointments in line with targets and guidelines
- Manage customer service quality to exceed expectations through professional and individualized client engagement
- Perform assigned store duties as directed by team leaders and management
- Operate the Company Sales Management system proficiently for stock transfer, payment inquiry, stock management, and customer database entry
- Maintain inventory accuracy by properly receiving, displaying, and storing merchandise according to company guidelines
- Support store stock takes and cycle counts
- Maintain visual merchandising standards in accordance with company guidelines
- Preserve a safe and clean store environment through daily housekeeping duties
- Execute additional duties within capacity as reasonably required by the Company
Qualifications
- Minimum 5 years' experience in retail fashion industry with at least 2 years in luxury sales
- Essential experience in the menswear category with strong professional expertise
- Bachelor's Degree or equivalent preferred
- Fluent English; knowledge of additional languages is advantageous
- Strong selling and communication skills
- Excellent interpersonal and relationship-building abilities
- High personal image and presentation standards
- Strong customer service orientation
- Proficiency with computer systems and retail management platforms
- Goal-oriented mindset with strong multitasking capabilities
Skills
Experience
Minimum 5 years of professional experience in the retail fashion industry, with at least 2 years specifically in luxury sales. Substantial menswear category expertise is essential, and demonstrable proficiency in luxury brand retail operations is expected.
Education
Bachelor's Degree or equivalent is preferred.
Workplace
The role is situated in London, England, UK.
Culture
Fendi cultivates a workplace culture rooted in Roman heritage, exceptional craftsmanship, and a forward-looking spirit of creativity. As an employer, it offers a refined, collaborative environment where teams are encouraged to combine technical excellence with bold innovation in service of a distinctive luxury vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Fendi, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor, Menswear», «Senior Retail Advisor», «Luxury Sales Associate, Menswear», «Style Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.