Fendi Senior Client Advisor
- Employment
- Full-Time
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 14, 2026
About Fendi
Founded in Rome in 1925, Fendi stands as one of Italy’s most distinguished luxury houses, celebrated for its exceptional craftsmanship, Roman spirit, and bold creative vision. As an employer, Fendi offers a dynamic environment where heritage and innovation meet across métiers including design, leather goods, fur, ready-to-wear, retail, communications, and corporate functions. The Maison values artisanal excellence, cultural curiosity, entrepreneurial energy, and collaboration, inviting its teams to contribute to a legacy defined by refinement and experimentation. Within the LVMH Group, Fendi provides international career opportunities, strong professional development, and the privilege of shaping the future of contemporary luxury.
FENDI Senior Client Advisor in Melbourne — luxury retail sales role with focus on client experience and brand excellence.
Role & Responsibilities
- Immerse clients in the FENDI brand universe, providing expert guidance and personalized service aligned with the house's distinctive DNA at every client touchpoint
- Drive sales performance by showcasing the breadth of the FENDI collection through sophisticated upselling and cross-selling strategies to exceed targets and KPIs
- Cultivate and expand the FENDI client community through strategic CRM activities, exclusive events, and targeted marketing initiatives
- Uphold the highest standards of visual merchandising and store presentation, ensuring a captivating and luxurious environment consistent with FENDI's aesthetic
- Maintain meticulous stock management practices and adhere to all security compliance protocols
Qualifications
- Minimum 3 years of experience in luxury retail or high-end client advisory roles
- Demonstrated track record of consistently achieving sales targets and KPIs
- Deep understanding of luxury brand positioning and client expectation management
- Proficiency in CRM systems and client engagement platforms
- Fluency in multiple languages highly advantageous
Skills
Experience
Minimum 3 years of professional experience in luxury retail, high-end client advisory, or equivalent senior-level sales environment within the fashion or luxury goods sector.
Education
Secondary education required; tertiary qualification in fashion, retail management, or business advantageous.
Workplace
This position is based in Melbourne, Victoria, Australia.
Benefits
Competitive compensation package, comprehensive training and development programs, dynamic work environment in luxury retail sector.
Culture
Fendi cultivates a workplace culture rooted in Roman heritage, exceptional craftsmanship, and a forward-looking spirit of creativity. As an employer, it offers a refined, collaborative environment where teams are encouraged to combine technical excellence with bold innovation in service of a distinctive luxury vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Fendi, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Sales Advisor», «Luxury Client Specialist», «Senior Brand Ambassador», «Client Relations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.