Fendi Senior Client Advisor

Location
Employment Full-Time
Seniority Senior
Department Retail & Boutique Operations
Industry Fashion, Apparel & Leather Goods
Posted ✦ Today
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Fendi is hiring a Senior Client Advisor in Chengdu (Jinjiang District) to drive sales and deliver exceptional client experiences.

Overview

Fendi is an Italian luxury maison renowned for its leather goods, ready-to-wear and accessories. As part of the LVMH group, the house combines Roman heritage and Italian craftsmanship with global retail reach, offering career progression across a network of flagship stores and a culture that prizes artisanal quality and client service.

Role & Responsibilities

  • Conduct day-to-day store activities while embodying the brand image and values.
  • Deploy refined sales techniques and deep product knowledge to grow revenue and enhance client experience.
  • Proactively pursue and achieve individual and store sales targets.
  • Support in-store product presentation, visual merchandising and tailored client demonstrations.
  • Leverage client contact records and CRM data to develop lasting client relationships and drive repeat business.
  • Deliver consistent high-standard pre- and post-sales service and resolve customer complaints promptly and professionally.

Qualifications

  • 3–5 years of experience with a luxury fashion or leather-goods brand in a client-facing retail role.
  • Demonstrated sales track record and ability to meet or exceed targets.
  • Strong service orientation, high sense of responsibility and proactive work ethic.
  • Genuine passion for the luxury sector and brand storytelling.

Skills

Luxury product knowledge (leather goods and fashion) Clienteling and relationship management Advanced sales techniques and negotiation Visual merchandising and in-store presentation CRM / client database utilisation Customer service and complaint resolution

Experience

Minimum 3 years (ideally 3–5) of relevant experience in luxury retail, preferably with premium leather-goods or fashion maisons.

Education

High school diploma or equivalent; tertiary education in fashion, retail, business or hospitality is advantageous.

Workplace

This position is based in Chengdu, Sichuan, China. Cerulean lists 44 open roles in Chengdu, including 2 posted recently. The broader Sichuan area accounts for 58 active listings on Cerulean, 2 of which are new. In China as a whole, Cerulean currently features 1.804 open positions, with 25 posted this week.

Culture

Fendi combines Italian craftsmanship with a global luxury retail network; the in-store environment is client-centric, design-driven and fast-paced. The brand values impeccable service, attention to detail and offers internal mobility within the LVMH group.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

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Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Fendi, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Sales Advisor», «Senior Client Relations Advisor», «Senior Retail Advisor», «Lead Client Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.