Fendi Sales Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 18, 2026
About Fendi
Founded in Rome in 1925, Fendi stands as one of Italy’s most distinguished luxury houses, celebrated for its exceptional craftsmanship, Roman spirit, and bold creative vision. As an employer, Fendi offers a dynamic environment where heritage and innovation meet across métiers including design, leather goods, fur, ready-to-wear, retail, communications, and corporate functions. The Maison values artisanal excellence, cultural curiosity, entrepreneurial energy, and collaboration, inviting its teams to contribute to a legacy defined by refinement and experimentation. Within the LVMH Group, Fendi provides international career opportunities, strong professional development, and the privilege of shaping the future of contemporary luxury.
FENDI Client Advisor position in Vienna, Austria—luxury retail sales and client relationship management with English and German fluency required.
Role & Responsibilities
- Lead individual sales and achieve performance targets and KPIs
- Engage in upselling, cross-selling, and multiple-category selling across all FENDI product lines
- Strengthen customer relationships and nurture a loyal FENDI client base through CRM tool implementation
- Manage customer service quality and deliver professional, individualized attention to meet client expectations
- Operate the retail management system for stock transfers, payments, inventory inquiries, and customer database input
- Support inventory accuracy by receiving, displaying, and storing merchandise according to company guidelines
Qualifications
- Minimum 3 years of previous experience in a client-facing role, ideally in retail or hospitality
- Fluent in English and German
- Strong selling and communication skills
- Excellent customer service skills
- Advanced computer literacy and retail management system knowledge
- High personal image standards and professional presentation
Skills
Experience
Minimum 3 years of previous experience in a client-facing role, preferably in luxury retail or hospitality environments. Demonstrated track record of achieving sales targets and managing client relationships in a luxury goods setting.
Education
No specific formal education requirement stated; however, secondary education or equivalent is implicitly expected for this client-facing luxury retail role.
Workplace
The role is situated in Vienna, Vienna, Austria.
Culture
Fendi cultivates a workplace culture rooted in Roman heritage, exceptional craftsmanship, and a forward-looking spirit of creativity. As an employer, it offers a refined, collaborative environment where teams are encouraged to combine technical excellence with bold innovation in service of a distinctive luxury vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Fendi, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Client Relations Associate», «Luxury Retail Associate», «Fashion Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.