Fendi Retail Intern
Fendi seeks a Retail Intern in Venice for a 6‑month in‑store internship starting July 2026. On‑site role focused on clienteling and a store special project.
Overview
Fendi is an Italian haute couture house celebrated for exceptional craftsmanship, refined leather goods and innovative ready‑to‑wear. As a member of the LVMH group, the Maison combines artisanal heritage with contemporary creativity and benefits from the resources and global footprint of the luxury conglomerate.
Role & Responsibilities
- Participate in daily sales‑floor operations under the guidance of a Senior Client Advisor and Store Manager, delivering the Maison’s standard of client service.
- Develop clienteling competencies and refine the luxury selling ceremony to enhance customer experience and satisfaction.
- Support customer data collection and accurate data entry to maintain CRM integrity and facilitate relationship management.
- Contribute to store commercial objectives by assisting with sales activities and proactively identifying opportunities to increase revenue.
- Lead a dedicated store project aligned with key priorities—conduct sales, market and competitor analyses, propose actionable initiatives and drive implementation.
- Proactively address and escalate customer queries and complaints, ensuring timely resolution and follow‑up.
Qualifications
- Enrolment in or recent completion of a degree in Business Administration, Economics, Marketing, Communication, Design, Fashion or Luxury Management.
- Strong interest in retail and the luxury sector; prior experience with luxury goods or retail environments is a plus.
- Fluent spoken and written English and Italian; additional languages are advantageous.
- Demonstrated proactivity, problem‑solving aptitude and the capacity to work autonomously on project deliverables.
- Excellent interpersonal skills and proven ability to collaborate within multifunctional teams.
- High level of accuracy, attention to detail and commercial awareness.
Skills
Experience
Beginner level: current student or recent graduate with academic grounding in business, marketing, fashion or a related discipline. Any prior retail or luxury experience—internships, part‑time retail roles or clienteling exposure—is beneficial but not mandatory.
Education
Degree in Business Administration, Economics, Marketing, Communication, Design, Fashion or Luxury Management (current enrolment or recent graduate).
Workplace
The role is situated in Venice, Veneto, Italy. Within Veneto, Cerulean currently features 237 open roles, including 5 recent additions. Across Italy, Cerulean lists 1.370 open roles — 24 of them newly added.
Culture
The Maison fosters an environment where artisanal savoir‑faire meets modern creativity, emphasising meticulous craftsmanship and aesthetic innovation. As part of the LVMH network, Fendi offers a collaborative, high‑performance workplace with structured learning opportunities and hands‑on exposure to luxury retail operations.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.