Fendi Retail Intern
Fendi seeks a Retail Intern in Florence for a 6-month in-store internship starting July 2026. Apply for the in-store Retail Intern role in Florence.
Overview
Fendi is an Italian maison renowned for expertise in fur, leather goods, ready-to-wear and accessories and is part of the LVMH group. The brand combines Roman craftsmanship with contemporary creativity and operates within LVMH’s global luxury network, offering immersive retail and product experiences across flagship stores and boutiques.
Role & Responsibilities
- Support daily salesfloor activities alongside a Senior Client Advisor and the store team, participating in customer-facing service and selling ceremonies.
- Develop clienteling skills and maintain exceptional standards of customer experience in line with Maison expectations.
- Manage customer interactions to ensure satisfaction and contribute to achieving store sales targets.
- Collect, enter and maintain customer data to support CRM and follow-up activities.
- Lead a dedicated store project under the guidance of the Store Manager, including conducting sales, market and competitor analyses and proposing actionable initiatives to unlock new sales potential.
- Proactively identify and resolve customer issues and service requests, escalating when appropriate.
Qualifications
- Enrolled in or recently graduated from a degree in Business Administration, Economics, Marketing, Communication, Design, Fashion or Luxury-related fields.
- Strong interest in retail and the luxury sector; prior experience in luxury goods is a plus.
- Fluent in English and Italian; additional languages appreciated.
- Proactive problem-solver with strong analytical capabilities and a creative mindset.
- Excellent teamwork skills, accuracy and attention to detail, and enthusiasm for new challenges.
Skills
Experience
Entry-level internship suitable for students or recent graduates. No prior professional experience required, though prior exposure to luxury retail or client-facing roles is advantageous.
Education
Degree in Business Administration, Economics, Marketing, Communication, Design, Fashion or Luxury-related field (enrolled or recently graduated).
Workplace
The role is situated in Florence, Tuscany, Italy. There are currently 69 open positions in Florence on Cerulean, with 2 added recently. Within Tuscany, Cerulean currently features 269 open roles, including 4 recent additions. Across Italy, Cerulean lists 1.321 open roles — 30 of them newly added.
Culture
Fendi fosters a culture that values artisanry, creativity and refined customer service, combining Italian heritage with contemporary innovation. The workplace emphasizes mentorship, cross-functional collaboration and an immersive learning environment within the LVMH luxury ecosystem.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.