Fendi Retail Intern
Fendi Berlin seeks a Retail Intern for a 6‑month in‑store internship starting July 2026, focusing on clienteling, salesfloor operations and a dedicated store project.
Overview
Fendi is a storied Italian maison renowned for its craftsmanship, leather goods and progressive luxury design. As part of the LVMH group, Fendi combines artisanal savoir‑faire with global retail ambitions, offering employees exposure to high standards of product excellence, creative innovation and international luxury retail operations.
Role & Responsibilities
- Support daily salesfloor operations alongside Senior Client Advisors and the Store Manager, contributing to client service and transactional activities.
- Develop clienteling skills and execute the selling ceremony to deliver an exceptional customer experience aligned with the Maison’s standards.
- Manage customer interactions and follow through on enquiries to ensure customer satisfaction and achieve store sales expectations.
- Collect, maintain and enter customer data accurately to support CRM and future client engagement.
- Contribute to store targets by participating in sales initiatives and supporting merchandising and stock activities as required.
- Lead a dedicated store project under Store Manager supervision, from analysis through to proposal and implementation, to activate new sales potential.
- Conduct sales, market and competitor analyses and present actionable ideas to drive business performance and customer conversion.
Qualifications
- Enrolled in or recently graduated from a degree in Business Administration, Economics, Marketing, Communication, Design, Fashion or Luxury Management.
- Strong interest in retail and the luxury sector; prior experience with luxury goods is an advantage.
- Proactive attitude with demonstrated problem‑solving capability and intellectual curiosity.
- Collaborative team player comfortable working in a multifunctional store environment.
- Creative thinker with robust analytical skills and meticulous attention to detail.
- Fluent in English and German; additional languages are appreciated.
- Commitment to professional conduct consistent with a luxury retail environment and customer confidentiality.
Skills
Experience
Beginner level: suitable for current students or recent graduates. Some retail or luxury goods experience is beneficial but not mandatory.
Education
Degree in Business Administration, Economics, Marketing, Communication, Design, Fashion or Luxury (current enrollment or recent graduate).
Workplace
The role is situated in Berlin, Berlin, Germany. There are currently 39 open positions in Berlin on Cerulean, with 1 added recently. Across Germany, Cerulean lists 375 open roles — 11 of them newly added.
Culture
The workplace combines haute couture heritage with progressive retail practices; employees experience a meticulous, design‑led environment that values craftsmanship, creativity and commercial acumen. As part of LVMH, the Maison emphasizes professional development, cross‑disciplinary collaboration and respect for diversity of talent.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.