Fendi Private Client Advisor
FENDI Private Client Advisor — Shanghai, China. Senior role managing VIP clients, driving luxury sales and hosting exclusive events for the Maison.
Overview
FENDI is an Italian maison renowned for its artisanal savoir‑faire and contemporary luxury creations. As part of the LVMH group, the brand combines heritage craftsmanship with global retail excellence. The workplace emphasizes meticulous client service, creativity, and collaboration across a worldwide network of maisons.
Role & Responsibilities
- Achieve and exceed individual sales targets by proactively promoting and selling premium products to VIP clients.
- Identify, recruit and develop new high‑net‑worth clients through networking, targeted initiatives and client events.
- Design and implement bespoke client development plans and commercial proposals to grow wallet share.
- Nurture long‑term loyalty through personalised service, regular contact and tailored client experiences.
- Plan, host and animate local client events and in‑store activations to generate business and strengthen relationships.
- Deliver compelling product storytelling that conveys the Maison's heritage, craftsmanship and selling ceremony.
- Act as an inspiring role model for the boutique team, sharing product expertise and exemplary service behaviours.
- Respond promptly and professionally to client enquiries or concerns, ensuring exceptional client satisfaction.
Qualifications
- Minimum five years' experience in luxury retail, private client management or high‑end sales.
- Proven track record of meeting or exceeding sales targets within a high‑luxury context.
- Demonstrated ability to develop and maintain a network of high‑value clientele.
- Strong commercial acumen with experience producing client development proposals and sales initiatives.
- Experience planning and executing client events or personalised experiences.
- Excellent interpersonal skills, discretion and a client‑centric attitude.
- Ability and willingness to work on‑site in the Shanghai boutique.
Skills
Experience
Minimum 5 years of professional experience in luxury retail or private client roles, with documented success managing VIP clients and exceeding revenue targets.
Education
High school diploma required; bachelor's degree in business, luxury management, fashion or related discipline preferred.
Workplace
This position is based in Shanghai, Shanghai, China. Cerulean lists 414 open roles in Shanghai, including 17 posted recently. The broader Shanghai area accounts for 440 active listings on Cerulean, 18 of which are new. In China as a whole, Cerulean currently features 1.773 open positions, with 30 posted this week.
Culture
FENDI fosters a culture of craftsmanship, creativity and refined client service consistent with its position within the LVMH group. The environment is client‑centric, fast‑paced and collaborative, rewarding commercial initiative and attentiveness to maison heritage and quality.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.