Fendi Private Client Advisor

About Fendi

Fendi is an Italian maison renowned for its couture savoir-faire and luxury leather goods, operating within the LVMH group. The brand combines artisanal craftsmanship, bold design, and an international retail footprint, offering high-touch client experiences in flagship boutiques worldwide.

Role & Responsibilities

• Develop and manage a balanced book of high-net-worth (VIC) clients through in-person and virtual appointment-based selling, wardrobing and bespoke experiences.
• Achieve and exceed personal sales targets and high-end penetration goals across all product categories, contributing to quarterly and annual metrics (targeting a minimum $3M client book).
• Create and execute client acquisition and retention strategies in collaboration with Store Leadership and Client Relations & Development teams; identify and recruit new high-potential prospects.
• Host and represent the maison at store events and private client occasions to deepen relationships and drive incremental sales.
• Exercise independent judgement and discretion in client communications; follow up on inquiries, manage exceptions with Leadership, and ensure an elevated Fendi client experience at every touchpoint.
• Mentor and support store colleagues to grow their high-end client books and to raise the overall client experience standard.
• Remain current on product launches, brand heritage, market trends, competitor activity and local lifestyle intel to fuel meaningful client conversations.

Qualifications

• Minimum High School Diploma required; further retail or luxury-related education is advantageous.
• Proven luxury retail experience (minimum 3–5 years; 5 years preferred) with demonstrated success developing VICs.
• Confirmed personal sales track record with a minimum $3,000,000 in sales and strong high-end product penetration.
• Proven ability to use POS systems and inventory management functions.
• Flexible availability including nights, weekends and holidays; ability to lift up to 10 lbs.
• RTW (ready-to-wear) experience preferred; foreign language skills considered a plus.

Skills

Experience

Mid-level luxury retail professional with a proven record of developing and retaining high-net-worth clients; demonstrated ability to achieve multimillion-dollar sales results and to lead private-client initiatives.

Education

Minimum High School Diploma

Workplace

Compensation

The base compensation for this position is USD 30 per hour.

Benefits

Medical, dental and vision insurance; short- and long-term disability; bonus structure/commission; various paid time off programs including holiday pay; 401(k) / retirement plan with employer contribution; employee discount/perks.

Culture

Fendi's retail environment blends Italian craftsmanship with an aspirational, client-first ethos. Teams operate in a high-performance, collaborative retail culture where mentorship, attention to detail and exceptional hospitality are prized, and diversity and inclusion are actively supported.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.