Fendi Private Client Advisor

About Fendi

Founded in Rome in 1925, Fendi stands as one of Italy’s most distinguished luxury houses, celebrated for its exceptional craftsmanship, Roman spirit, and bold creative vision. As an employer, Fendi offers a dynamic environment where heritage and innovation meet across métiers including design, leather goods, fur, ready-to-wear, retail, communications, and corporate functions. The Maison values artisanal excellence, cultural curiosity, entrepreneurial energy, and collaboration, inviting its teams to contribute to a legacy defined by refinement and experimentation. Within the LVMH Group, Fendi provides international career opportunities, strong professional development, and the privilege of shaping the future of contemporary luxury.

Role & Responsibilities

• Drive personal sales targets and achieve high-end client penetration goals across all product categories while ensuring an elevated Fendi client experience
• Build and maintain a balanced portfolio of high-net-worth VIP clients, with minimum personal book of $3+ million reviewed quarterly and annually
• Collaborate with store leadership and Client Relations teams on retention and development strategies for high-end clientele
• Identify, recruit, and develop new high-potential prospects through strategic networking and market exploration
• Develop and deepen product knowledge across all luxury categories, Fendi heritage, competitive positioning, and upcoming launches
• Mentor store team members on building their high-end client base and elevating overall client experience standards
• Deliver private client services through in-person and virtual appointment-based selling, personal wardrobing, and curated brand experiences
• Act as Fendi ambassador during boutique events and occasions, hosting VIP experiences to drive sales and brand loyalty
• Maintain current knowledge of fashion trends, cultural events, and local dining and entertainment venues to enrich client conversations and recommendations
• Exercise independent judgment in developing VIC strategies, tracking client preferences, managing inquiries and concerns, and maintaining regular client contact
• Support store leadership in identifying exceptions to standard policies and collaborative problem-solving
• Demonstrate flexibility and availability to support broader business objectives, events, and team needs

Qualifications

• Minimum 5 years luxury retail experience
• Confirmed sales track record of $3+ million annually with strong high-end product penetration
• Proficiency with POS systems and inventory management functions
• RTW experience preferred
• Multilingual abilities preferred
• Flexible availability for evenings, weekends, and holidays
• Ability to lift and carry up to 10 lbs
• Strong organizational and digital literacy skills
• Collaborative team environment capability

Skills

Experience

Minimum 5 years in luxury retail with demonstrated expertise in developing authentic, long-term client relationships. Proven track record of achieving minimum $3 million in personal annual sales with significant high-end product penetration. RTW (ready-to-wear) experience is preferred.

Education

Minimum High School Diploma

Workplace

Benefits

Medical insurance, bonus structure, paid time off, holiday pay, 401(k) with automatic employee contribution

Culture

Fendi cultivates a workplace culture rooted in Roman heritage, exceptional craftsmanship, and a forward-looking spirit of creativity. As an employer, it offers a refined, collaborative environment where teams are encouraged to combine technical excellence with bold innovation in service of a distinctive luxury vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.