Fendi Private Client Advisor

About Fendi

Fendi is an Italian maison renowned for its couture craftsmanship, leather goods and fashion savoir‑faire. Operated within the LVMH group, Fendi combines Roman heritage and contemporary creativity with a global retail network and a strong emphasis on elevated client experiences.

Role & Responsibilities

• Achieve and exceed personal sales targets, driving high‑end product penetration across all categories and contributing to store performance metrics.
• Build, maintain and grow a book of high‑net‑worth (VIC) clients through appointment‑based selling, wardrobing, personalised outreach and frequent follow‑up.
• Develop and execute client acquisition and retention strategies in collaboration with store leadership and Client Relations & Development teams.
• Host and support in‑store and private events to strengthen relationships and generate sales opportunities for top clients.
• Act as a brand ambassador, delivering Fendi’s client experience and mentoring colleagues to elevate service standards and private‑client techniques.
• Use POS and inventory management functions to manage client orders, track stock, and ensure seamless fulfilment of private client requests.
• Exercise discretion and independent judgement when managing exceptional client situations and VIP requests.

Qualifications

• Minimum 5 years’ sales experience; luxury retail background strongly preferred.
• Proven track record developing authentic relationships with high‑net‑worth clients and maintaining curiosity to anticipate client desires.
• Confirmed personal sales performance with a minimum $3,000,000 book and demonstrable high‑end product penetration.
• Proficiency with POS systems and basic inventory management functions.
• Ready availability for nights, weekends and holidays; ability to work collaboratively within a store team.
• High School Diploma or equivalent; strong organisational skills and digital literacy.
• Ability to lift up to 10 lbs; foreign language skills are a plus.

Skills

Experience

Minimum five years of progressive retail sales experience, preferably within luxury fashion or leather goods, with a confirmed personal sales book of at least $3 million and strong penetration of high‑end products.

Education

High School Diploma or equivalent

Workplace

Compensation

The base compensation for this position ranges from USD 32 to USD 35 per hour.

Benefits

Medical insurance; dental and vision; short‑ and long‑term disability; bonus structure; paid time off and holiday pay; 401(k) with employer contribution; employee discount/perks.

Culture

Fendi’s retail environment is centered on meticulous craftsmanship, refined hospitality and a client‑first mentality. The maison values creativity, discretion and a collaborative approach among store teams while maintaining the rigorous service standards expected in an LVMH luxury house.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.