Fendi Private Client Advisor

About Fendi

Fendi is an Italian luxury maison renowned for its leather goods, ready-to-wear and artisanal craftsmanship. As part of the LVMH group, Fendi operates a global network of boutiques and ateliers that combine Roman heritage with contemporary creativity. The brand emphasizes meticulous client service and a boutique environment where product knowledge and elevated client experiences are central to its retail proposition.

Role & Responsibilities

• Drive personal sales targets and increase high-end product penetration across all categories, maintaining and growing a book of high-net-worth clients (minimum $3M book expected).
• Prospect, recruit and develop new HE/VIC clients through targeted outreach, networking and referral strategies to expand the store’s top-client base.
• Deliver appointment-based selling (in-person and virtual), wardrobing and bespoke private client services to cultivate long-term relationships and repeat business.
• Collaborate with Store Leadership and Client Relations & Development teams on retention strategies, client follow-up and event invitations to deepen client engagement.
• Mentor and model the selling ceremony for store colleagues, supporting their development in servicing high-end clients and elevating overall client experience.
• Conceive and host client events and private experiences in boutiques to generate sales opportunities and reinforce brand dedication.
• Maintain expert knowledge of Fendi product ranges, history, competitors and market trends to inform tailored client conversations and recommendations.
• Exercise independent judgment and discretion in managing sensitive client situations, ensuring company policies are followed and exceptions escalated appropriately.

Qualifications

• Minimum five years of sales experience; luxury retail experience strongly preferred.
• Proven track record of building authentic, long-term client relationships and anticipating client needs.
• Confirmed personal sales record demonstrating minimum $3,000,000 in sales with strong high-end product penetration.
• Proficiency with POS systems and inventory management functions.
• Ready-to-wear (RTW) experience preferred; foreign language skills are a plus.
• Flexible availability including some nights, weekends and holidays.
• Ability to work collaboratively in a team environment and mentor colleagues.
• Ability to lift and handle boxes weighing up to 10 lbs.
• Minimum High School Diploma; strong organizational skills and digital literacy.

Skills

Experience

Minimum five years of sales experience, preferably within luxury retail; demonstrable history of cultivating and retaining high-net-worth clients and achieving a personal sales book of at least $3 million.

Education

High School Diploma (minimum).

Workplace

Culture

Fendi combines Italian craftsmanship and creative innovation within a couture-minded retail environment. As part of LVMH, the brand values meticulous client service, mentorship in boutique teams and a dedication to preserving maison heritage while delivering contemporary luxury experiences.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.