Fendi Private Apartment Director

About Fendi

Founded in Rome in 1925, Fendi stands as one of Italy’s most distinguished luxury houses, celebrated for its exceptional craftsmanship, Roman spirit, and bold creative vision. As an employer, Fendi offers a dynamic environment where heritage and innovation meet across métiers including design, leather goods, fur, ready-to-wear, retail, communications, and corporate functions. The Maison values artisanal excellence, cultural curiosity, entrepreneurial energy, and collaboration, inviting its teams to contribute to a legacy defined by refinement and experimentation. Within the LVMH Group, Fendi provides international career opportunities, strong professional development, and the privilege of shaping the future of contemporary luxury.

Role & Responsibilities

• Develop and maintain an exclusive network of Very Important Clients through proactive relationship building and strategic outreach
• Conceive and organize targeted events and initiatives within the Montaigne Private Apartment to strengthen VIC relationships and brand loyalty
• Identify and acquire new VIC clients through participation in prestigious events, strategic partnerships with luxury establishments, and bespoke acquisition initiatives
• Design and coordinate personalized in-store experiences and moments tailored to VIC recruitment and retention objectives
• Collaborate with retail boutiques to optimize existing client development and portfolio growth
• Ensure sales completion and assume full responsibility for economic results and return on investment (ROI) of Montaigne Private Apartment activities
• Work closely with ateliers and corporate teams to curate and ensure availability of products aligned with elite clientele preferences, potential, and specific requests
• Establish and implement a strategic activity calendar to maximize Montaigne Private Apartment appeal and utilization
• Oversee all operational aspects of the Montaigne Private Apartment, guaranteeing excellence in presentation and service delivery

Qualifications

• Established network of high-end clients and proven ability to cultivate relationships within luxury markets
• Exceptional mastery of luxury codes and demonstrated expertise in engaging discerning clientele
• Minimum 10 years of significant experience in luxury, haute joaillerie, fashion, or luxury hospitality sectors
• Strong entrepreneurial spirit with proven autonomy, initiative-taking capability, and commitment to commercial objectives
• Excellent interpersonal and communication skills with demonstrated ability to negotiate and build lasting relationships
• Strong organizational acumen with capacity to manage multiple projects simultaneously and ensure flawless execution
• Passionate engagement with luxury sector values and acute sensitivity to service excellence

Skills

Experience

Minimum 10 years of significant professional experience in the luxury sector, including haute joaillerie, fashion, or luxury hospitality. Demonstrated track record of cultivating and managing high-net-worth client portfolios and delivering exceptional service within exclusive environments is essential.

Education

Not specified

Workplace

Culture

Fendi cultivates a workplace culture rooted in Roman heritage, exceptional craftsmanship, and a forward-looking spirit of creativity. As an employer, it offers a refined, collaborative environment where teams are encouraged to combine technical excellence with bold innovation in service of a distinctive luxury vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.