Fendi Omni Stockist
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 4, 2026
About Fendi
Founded in Rome in 1925, Fendi stands as one of Italy’s most distinguished luxury houses, celebrated for its exceptional craftsmanship, Roman spirit, and bold creative vision. As an employer, Fendi offers a dynamic environment where heritage and innovation meet across métiers including design, leather goods, fur, ready-to-wear, retail, communications, and corporate functions. The Maison values artisanal excellence, cultural curiosity, entrepreneurial energy, and collaboration, inviting its teams to contribute to a legacy defined by refinement and experimentation. Within the LVMH Group, Fendi provides international career opportunities, strong professional development, and the privilege of shaping the future of contemporary luxury.
Omni Stockist at Fendi Miami: drive omni-channel fulfillment and retail sales with luxury expertise. Full-time, $25/hr.
Role & Responsibilities
- Review and prioritize pending orders to fulfill within 24 hours, rebalancing request transfers as needed
- Pull deliveries, package merchandise, and deliver to shipping department with accurate packaging and wrapping
- Perform daily omni-channel tasks including curbside pick-up, Ship-from-Store (SFS), and Buy Online Pick-up In-Store (BOPIS) processes
- Support selling team in preparing consignments and processing charge sends for Client Advisors across the retail network
- Prepare merchandise for shipping with detailed attention to accuracy and presentation standards
- Manage order fulfillment and delivery through multiple shipping options including ship-to-home, in-store pickup, and white glove services
- Reduce instances of incorrect order fulfillment and improve accuracy and speed of return management
- Serve as the client voice and advocate at the warehouse to ensure meticulous execution of omni-channel activities
- Participate in loss prevention procedures and BOPIS aged order reviews, updating order status in systems and returning product to sales floor as needed
- Support daily usage of in-store digital clienteling platforms (HERO, HEAVEN, Client Compass) and serve as technical resource for store teams
- Partner with leadership to build targeted clienteling lists for key promotional events and track results
- Deliver innovative experiences to improve operations and client satisfaction, including hosting virtual appointments
- Participate in completion of incoming SFS orders including picking, packing, and shipping
- Attend cross-functional meetings to build partnerships with leadership and selling teams
Qualifications
- Minimum 2–4 years of professional experience in retail or customer experience; luxury retail experience preferred
- Associate degree or equivalent professional experience
- Demonstrated stock control and selling experience in luxury retail
- Strong interpersonal and communication skills, both verbal and written
- Proficiency in PowerPoint, Excel, Word, and Microsoft Office
- Ability to navigate POS systems and inventory management functions
- Digital literacy and comfort with technology platforms
- Flexibility to work varying schedules including nights, weekends, and holidays
- Physical ability to lift boxes and weight up to 25 lbs regularly
Skills
Experience
Minimum 2–4 years of professional experience in retail or customer experience, with luxury retail background strongly preferred. Stock control and selling experience in a luxury environment is advantageous.
Education
Associate degree or equivalent professional experience required.
Workplace
This position is based in Miami, Florida, USA.
Compensation
The base compensation for this position is USD 25 per hour.
Benefits
Medical insurance, dental, vision, short and long-term disability coverage, various paid time off programs, employee discount and perks, 401(k) retirement plan with employer contribution, bonus structure, holiday pay.
Culture
Fendi cultivates a workplace culture rooted in Roman heritage, exceptional craftsmanship, and a forward-looking spirit of creativity. As an employer, it offers a refined, collaborative environment where teams are encouraged to combine technical excellence with bold innovation in service of a distinctive luxury vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Fendi, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Omni-Channel Fulfillment Associate», «Retail Inventory Coordinator», «Digital Fulfillment Specialist», «Multi-Channel Operations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.