Fendi Department Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 18, 2026
About Fendi
Founded in Rome in 1925, Fendi stands as one of Italy’s most distinguished luxury houses, celebrated for its exceptional craftsmanship, Roman spirit, and bold creative vision. As an employer, Fendi offers a dynamic environment where heritage and innovation meet across métiers including design, leather goods, fur, ready-to-wear, retail, communications, and corporate functions. The Maison values artisanal excellence, cultural curiosity, entrepreneurial energy, and collaboration, inviting its teams to contribute to a legacy defined by refinement and experimentation. Within the LVMH Group, Fendi provides international career opportunities, strong professional development, and the privilege of shaping the future of contemporary luxury.
Fendi Department Manager in Shanghai, China. Lead retail operations, sales, and team management in a luxury fashion environment.
Role & Responsibilities
- Drive sales growth and achieve individual sales performance targets while elevating customer service standards
- Ensure consistent delivery of premium customer service and cultivate strong client relationships
- Collaborate with store management to develop and execute sales strategies and reach departmental objectives
- Provide comprehensive staff training, coaching, and professional development initiatives
- Manage inventory control systems and maintain accurate stock records
Qualifications
- Minimum 5 years of retail experience with at least 2 years in retail management
- Demonstrated professional ethics and leadership capability
- Proven ability to resolve customer complaints and manage difficult situations
- Exceptional organizational and team-building skills
- Positive attitude with resilience under pressure and genuine passion for retail excellence
Skills
Experience
Minimum 5 years in retail with at least 2 years in a supervisory or management capacity within a luxury or premium retail environment.
Workplace
This position is based in Shanghai, Shanghai, China.
Culture
Fendi cultivates a workplace culture rooted in Roman heritage, exceptional craftsmanship, and a forward-looking spirit of creativity. As an employer, it offers a refined, collaborative environment where teams are encouraged to combine technical excellence with bold innovation in service of a distinctive luxury vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Fendi, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Manager», «Retail Manager», «Sales Manager», «Operations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.